5966 results found
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Hourly Rates for Services
Charging hourly rates for services and we need to have the option to indicate "/hour" in the booking widget for clients to clearly understand the number they’re looking at is the provider's hourly rate.
9 votes -
leads
Add a tab for business' to see clients who started booking an appointment but did not finish the process. This will allow business' to reach out to the client to help finalize the booking, answer questions a client might have, etc.
1 vote -
Customizable Staff Privileges
Being able to restrict service providers from viewing certain reports/limiting them to see their own metrics would be very helpful.
For example, service providers should only be able to see their own tips/commission, and not view everyone else's.10 votes -
Back button in client history...
Back button in client history that takes you back to the clients main profile instead of completely out of their profile completely.
11 votes -
Add photos to ratings submitted if positive. Store in ratings page. Foster ability for businesses to grow an asset library organically 🤞
If it was native in the ratings response form if they select 5 stars for their provider, to be prompted to send a quick snap of their content-ness with their service. If these were appended to the ratings page then businesses would have a great new resource that could organically get positive feedback alongside potential assets to use for marketing purposes.
Additionally perhaps the photos could go through a round of ML smile scoring to determine the quality of the feedback response and then if our terms and conditions allow for it, suggest to Blvd partners in the Marketing panel…
1 vote -
Ability to Connect Notes from Forms/ Charts
The business wants to be able to have notes entered on a form or chart and they connect to the client profile.
5 votes -
Voucher bulk select/deselect for bulk expiration date updates
A select and deselect all button on the payment method screen in the client profile to update voucher expiration dates at once
6 votes -
Allow us to break out the service client count between Members and Non-Membe in Beta
The reason for this is to provide an accurate 'Membership Conversion %' so that we can provide proper feedback to our staff with actual numbers.
See Below as an example:
Jan.2024 New Membership count = 10
Total Service Client Count = 100
Non Member (or Member) Service Client Count = 50currently if I were to count the membership conversion %, I would divide 10/100 = 10%...but in reality the staff can ONLY sell membership to a client that is not a member, so I would really need to perform 10/50 = 20%
1 vote -
Surface clientrecord id in more reports
Right now you can only pull the clientrecord id from the Client Records report. It'd be great if we could obtain that in more reports like 'Client Sales' to easily tie these records together.
1 vote -
Remove vouchers from client profile when package is refunded
Currently when a service package is refunded, any vouchers that were granted stay on the client profile and need to be manually voided. Ideally, vouchers would automatically be removed when a client is refunded for their purchase
26 votes -
Relocate Internal Note Option in professional app
Would like internal note option above existing notes so you do not have to scroll past years of notes
3 votes -
Please make it an option in sales to add a clients name and information after the sale has been completed.
Please make it an option in sales to add a clients name and information after the sale has been completed.
3 votes -
Apple pay needs to be added as a form of payment
so many people walk in and try to book an appointment for the next day and they don't have their card on them and suggest apple pay but we don't have apple pay so i think it would quicker and more efficient if apple pay was a form of payment.
1 vote -
Report separating business charge from Commisionable totals
We are currently using the business charge. We would like a report that separates this charge from the service totals in a report so the stylists can see the actual amount they are being paid on. This would be ideal in Mobile app as well.
6 votes -
New report - Itemized Products and Services
I would love to see an itemized report for products and services, listing the order(clickable to go right to that order is needed), number, products purchased/services, guests name and service provider. And then making it customized to be able to select the whole company or just one stylist.
9 votes -
Unenroll Clients From Loyalty Program
We should have the ability to unenroll clients from the loyalty program.
17 votes -
Ability to add a note when adding account credit or a voucher to someone's account
When manually adding account credit or vouchers to a client's account it would be nice to have the ability to add a note to describe why they're being added. Sometimes they're due to previous circumstances or customer service, so adding the reason would be helpful for questions in the future
4 votes -
Auto-populate forms (the opposite way)
Since we can't have the forms filled out by clients auto-populate the client's profile, could we have the client's profile auto-populate the form? This would save time for everyone and be a nice convenience.
If there is a change made to any of the contact information (name, phone number, email, etc.) a notice or flag could be added the client's account so we know something needs to be changed.
4 votes -
2 votes
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Real time system updates for inventory
Having to wait 2 hours for the system to update while counting inventory prevents us from efficiently getting an accurate count same day. This delays reports to owners and managers. This is something BLVD., should correct sooner rather than later.
5 votes
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