5966 results found
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a way to track phone sales- like being able to tag an order
adding a tag to a sale would help us track this
1 vote -
Client Accommodations
The business would like to add client accommodations manually through the client profile.
2 votes -
giftcard with Expire dates
Let us have to option to add an expiration date to our gift cards. We do gift card specials sometimes but we like to run them to be used by a certain date
2 votes -
Hide Service Provider Name in Confirmation Email
Ability to NOT SHOW who a client is booked with. We move clients multiple times thought the day and cannot guarantee which technician will see them. Please add an option to disable the name of the provider from confirmation emails/texts.
4 votes -
Reporting for Incomplete Check outs
Ability to pull reports showing incomplete checkouts, and also include these details in the report: "export with additional details like service, staff, etc."
3 votes -
2 votes
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1 vote
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1 vote
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Region-based pricing
Along with regions, we'd like to see regional pricing where one change on the business level would apply that pricing to all stores within the region rather than having to manually adjust at each location-level
2 votes -
Cancellation Fees owed Text message
When someone's card declines for cancellation fees. We would like there to be a way that we can
a) notify them that they owe those fees before booking again.
b) allow a deficit be put on their account that needs paying before they can book again.
it is really hard to keep track of this via notes in the system and word of mouth.4 votes -
Be able to add forms to the client's chart at ANY time. Not just with booking. We do follow up notes
Be able to add forms to the client's chart at ANY time. Not just with booking. We do follow up notes regarding communication with clients after their treatments. Also, we like to send after care or product instructions and we aren't able to do that through Boulevard. We have to do it through an outside source.
5 votes -
Bring the ability to remove individual forms from appointments
Currently if you need to remove a form that isn't needed from an appointment, you have to 'complete it offline' and then 'archive' it. Is there any way we can add a 'remove' option for if the form isn't needed?
2 votes -
prebooking
be able to pre book 4,5,6,8,10,12 weeks
2 votes -
Bring back phone number formatting
Phone numbers in client profiles no longer have parenthesis and dashes. It is very hard to parse when dialing the phone.
Old format (937) 837-3755 (don’t dial this, I’m not sure whose number it is, but it is a great example to use here)
New format 93783737552 votes -
Assign Resources to Staff
The business would like to be able to have a resource assignable to a staff member rather then a service.
4 votes -
To only have First available for online booking for certain services
A DREAM feature would be to not show service provider at all for certain services when booking. For our members who are familiar, we want them to be able to book their designated member services with certain providers. But for new clients who book our designated a la carte services, we would love to be able to give them a "first available" only option where they never see the names throughout the process.
5 votes -
3 votes
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Review of Marketing Billing & Effectiveness & Metrics
I'm all for paying for the marketing expenses, and love the idea of the marketing suite. However, I believe the billing system is unfair. It's set at $2 for each email SENT.
At one point, two of my daughters and my sister received services. I only levied a $30 product fee on my sister, and I didn't charge my daughters. However, I was billed for marketing emails sent to them, even though they never opened or read the emails.
I only know this because I was curious of the marketing metrics and had to reach out to Boulevard to obtain…
3 votes -
2 votes
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privilege group setting where staff can make a new sale ONLY
Allow a privilege group setting where staff can make a new sale without viewing all sales so we don't have to grant access to the entire sales tab
2 votes
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