5929 results found
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Employee Schedules
There should be an option to schedule all employees even if they can't perform services without adding to the hours available for the day. It is hard to calculate the total hours an employee is working if we can't do all of the scheduling in one place.
Also, we need to be able to schedule multiple shift times per day.
For example. We have providers that are front desk and performing services, so it makes scheduling challenging if they have a day where they do both. If I make the therapist available all day then block out non-available time, that…
3 votes -
Store historical prices for products and services time stamped.
All the data is input naturally by us, it would be really great if it could be stored and reported that service X was $40 until 10/10/2010 and then $45 on 1/1/2012 then $50 from 2/2/2018. The same goes for products, it would provide a fantastic resource for Boulevard partners to better understand their own models and also have the data to contrast. The points of data I’m particularly interested in keeping track of within the ecosystem is sale price, service price, and also purchase price from our vendors.
2 votes -
Ability to customize pop out modals for certain types of booking alerts
The past software program we had on scheduling notes had a pop-up box that would pop out on the screen to alert and get the front desk's attention. They get ignored if they are busy and are not "in your face" as easily with the system the way it is now
6 votes -
card on file for no show
When a client late cancels or does not show up, as the operator, we should be able to collect a fee without calling or texting them for a zip code to enter.
2 votes -
69 votes
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Product Recommendations via the BLVD Staff App
It would be great to have an option for a staff member to clicks a client profile in the BLVD app, pick a product they like and push it to the desk. When the client checks out a pop up appears and it says what product their technician used. You can add it now on the web version but would be better to have it come from the BLVD staff app.
6 votes -
Swap "Send" and "Send and Close" buttons in messages
The new Send and close button can be handy in some situations. But Muscle memory has me finishing my message, pressing "tab" twice, and pressing "enter" I end up closing the message and wondering what happened.
Swapping the buttons would be very beneficial for the ingrained muscle memory while not losing the close feature.
1 vote -
Assign unique forms to clients that can be filled out without an appointment
An example of how to use a uniquely assigned form would be a membership sign-up. There are conditions and rules for our memberships but no way in Boulevard to assign a form to one person without booking an appointment. Ideally we could assign a form and have them fill it out on an iPad whenever we want.
40 votes -
Sync Ratings to Reviews
The business would like ratings to be automatically posted to Google and other platforms rather then having the client manually select.
11 votes -
Rescheduling resources!
When rescheduling resources there is ZERO need to email a client about the change! Boulevard is WAY to notify the client centric! Do not EVER email clients about resource change. Best implementation would be toggle for default to email clients of appointment changes or not. Rather check the box to notify than to uncheck to not notify. Software cannot keep up as fast as changes can be made (checkboxes are sometimes slow to respond) and would rather say oops, I should have than oops, I did, especially if just rearranging resources.
This would be as simple as a toggle switch…
36 votes -
Calendar identifies first time clients
With previous software first time clients were flagged on the schedule each day. I appreciated this as an owner because it alerted me so I made sure to go introduce myself and chat with them for a minute and welcome them
11 votes -
backwards button to go back just one move. Every time we check the past date's transactions
backwards button to go back just one move. Every time we check the past date's transactions or any appointments, when we hit the backwards button, it takes me back all the way to today though we want to keep looking on the same date transactions... very inconvenient and time consuming to find one transactions/appointment we are looking for.
4 votes -
Negative Account Credit Balances
The ability to add a negative account credit balance to a client's profile. Sometimes card payments don't go through and/or they do not have an alternative payment method so it's necessary to track what a client owes.
12 votes -
reports fields
beta reports should be able to add all fields associated with an object. so if I want a product report i should be able to ahve a report with all fields related avaialble in the report. I cant export a report with the item. the current on hand inventory and the desired on hand inventory
2 votes -
Add another feature to building charts for lists that have text fields next to each line
It would be great to have the ability to add a "notes" option to the checkboxes and multiple choice that allows us to check something off PLUS add additional information to that line.
I am also looking for a list feature that allows me to create a list (similar to checkboxes but without the checkboxes) that also has a text field next to each line when documenting vitals, dosage, etc. Right now, I am having to add them as individual paragraphs but it makes the chart so bulky with the spacing and its not very user friendly that way. The…
2 votes -
Switch Add Internal Note and Close Messages on top right
Keep accidentally closing when we want to add notes - makes more sense for the close to be the button on the far right!
2 votes -
Loyalty Points usually have expiration dates, more visibility on posted expiration dates -
Important features to add:
- Loyalty Points usually have expiration dates, would like to see more visibility on posted expiration tdates-Point system is currently not part of the emails to customer or communication -this is important. To be able to pull data into marketing campaigns be able to embed a code or link so they can hover/click to see their current LP status
- Need prominent call to action - communications to clients to improve and get attention on the LP program
-Would like Appointment reminders to show- a notification in the email. It would like nice to see the…
14 votes -
PO Credit column
Would be helpful to have an area on the Purchase orders where you can input if you used a supplier credit and did not have to pay for a certain amount of products.
2 votes -
2 votes
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Option to create a reminder to repurchase product through email and text
It would be very helpful to have a marketing option for drip campaigns to remind clients to repurchase product.
2 votes
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