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  1. It would be super helpful for clients to be able to modify their card on file. Unfortunately as it stands now they have to call our office (which isn't always open) and since we operate virtually it's incredibly inconvenient for patients and staff.

    6 votes
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  2. When showing a client the available times, is there a way to optimize this for the stylists? Currently, clients are able to book times that are not backed up to other appointments.

    1 vote
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  3. We have several add-ons that do not add time to a service. The add-on blocks being added at the end of each session is very odd visually for our front desk team and for the massage therapists - it's easy to miss for the service provider when back to back (looks like it's for the following client) and at a glance looks intuitively like it's blocking the schedule time (even though it's not). For us it works much better to have the block run parallel/overlapping with the service at the top.

    1 vote
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  4. For package sales, there is an "edit" option to assign the sale to the employee who sold the services. Best if we can only edit once (currently you can edit anytime and override the last edit), further changes/editing should require manager's approval. Additional edits only available under manager/owner's account. This change can improve the accuracy of the reports.

    1 vote
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  5. Track the effectiveness of "book again" link in Order receipt text (e.g. # clicks, bookings, etc.)

    1 vote
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  6. I would like to option of choosing what will sync from Boulevard calendar to iCal. I would like to sync only booked client appointments. I do not need my “blocked time” on boulevard calendar to sync with my personal iCal. For example: if i have a ‘blocked time’ on my boulevard calendar for personal thing, ex: a doctors appointment, i do not need that blocked time to sync on my iCal, as I have already put that appointment on my iCal. It’s making my calendar look very messy. I just want to sync booked client appointments with my iCal.

    1 vote
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  7. It would be great to have to option of turning off staff roles on the online booking site so it is not visible to clients when they book online. We have an internal level system for stylists and it's confusing for clients when we have a range of seven different level stylists with different prices. I would rather have them all just listed as a stylist without it messing up everyone's customized pricing.

    1 vote
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  8. We noticed our clients who usually call to make an appointment, when they make their first online appointment, BLVD creates a new file for them. This is confusing for a number of reasons but also not having merged history and appointment notes makes it super irritating.

    2 votes
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  9. I often have staff members including myself, where we want any clients that are currently coming to us to be able to book online, but they don't want new clients that they have never seen before. Either there could be a button where you turn on or off for each staff memeber, or create a way for staff to pick a list of clients they will allow to book online.

    1 vote
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  10. When I click the calendar for a specific staff member, and then search for a service, it pops up services that that staff memeber doesn't offer. If you have already selected a calendar, and then picked a staff member (even if its their calendar we select it still makes you pick the staff memeber) but then it shows EVERY service we offer when searching. We constantly run into staff members booking the wrong services with the wrong time and pricing for them if some services have the same or similar names.

    1 vote
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  11. 4 votes
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  12. Please have the ability for all sales (product and service) to be able to be paid directly to the person selling rather then the main account

    1 vote
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  13. Inform clients of "NO PROMOS" option when the "STOP" option is offered. This will help with retention.

    Additionally, when Clients text STOP it hinders our ability to two-way message. If No promos was offered, I think this would help. Thank you!

    2 votes
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  14. Right now, if you sync your google calendar, it blocks off those times in your schedule. But the whole office can see every item in your personal calendar- it does not appear to co-workers internally as just a block. It only appears as a block to clients. Please fix this asap- No one else needs to know when I'm at the dentist or my kid's school play.

    2 votes
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  15. It would be helpful for us to have the ability to block certain staff members from viewing other staff members synced calendars.

    Additionally, a privilege group that would allow us to provision this would be great.

    2 votes
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  16. I take photos on iphone, and have them shared automatically to ipad. I can chart on ipad but cannot markup photos with our ipad pen. I have to go back to the computer to do so and use the mouse which is very tedious. Seems like a simple fix.

    4 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  17. Add the ability for businesses to set their preferred default state (checked/unchecked) for the "Resend Confirmation" checkbox when appointment types are changed after patient check-in. Currently, the checkbox defaults to checked and must be manually unchecked each time, which can be time-consuming for staff who frequently need to modify appointment types. This enhancement would improve workflow efficiency by allowing businesses to customize the default behavior according to their specific needs.

    3 votes
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  18. When we add another service at check out, there should also be a time slot option and then those services should be added on the Calendar as well for history. At checkout, it shows the new added service but on the Calendar it remains as is.

    1 vote
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  19. When a product has 0 in inventory, it still lets you sell it with no alert that it's out of stock. It would be nice if while checking a patient out, it still lets you sell the product, but will give you an alert that 1. the product is getting low and 2. the product is out of stock.

    1 vote
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  20. When needing to uncheck employees for the day, it would be nice if the menu STOPPED jumping back to the top after every click. Let the window be static until the user closes it.

    1 vote
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