6533 results found
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Would like Order Number to show on Service Commission and Product Commission Reports
It would be helpful to see what order number each service commission and product commission item relates to in Blvd. I would like to see the order number included as a column in these reports.
3 votes -
Prebook Symbol
It would be nice to have a symbol, like the star for new clients, to indicate that they have prebooked. So when we look at the appointment, theres a way to see that they are a prebook.
4 votes -
Drag and Drop appointments don't move other services
When a client is in for multiple services with multiple staff members it is hard to drag and drop the individual services to rearrange them. Moving one will apparently randomly move other services on the ticket. Some services can be moved by themselves, but others end up moving the other services on the ticket. It would be so much easier to drag and drop than writing down the start times for each service and manually editing the ticket.
7 votes -
Ratings For Cancellation Charged Clients
Ability to not have ratings sent on clients that are charged no show/cancellation fees. Currently, a rating will send and the client will usually leave a bad review because they are being charged for a service they did not receive.
Workarounds:
- Making a Product called Cancellation Fee (will mess up their reporting)
- Not sending a receipt at the time of charge (higher possible chargebacks from client)
- Turning off the ratings feature before charging a no show fee then turning it back on once processed and emailed. (a lot of extra work where admin is needed. FD will not have access…
16 votes -
1 vote
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ical sync for multiple appt type for 1 client
my ical only shows one appointment time per appointment. if a client has an 11am lash appt, and a 12pm brow appt - on my ical it will only show 1 of the appointments and not the full range of time. sometimes the first, sometimes the second. so that i have to cross reference boulevard daily to confirm my correct start times for appointments. a seamless ical integration for multiple client appts per client would be beneficial.
1 vote -
Add Business Charge field to Service Records Beta Report
This would help us to easily see all/confirm all business charges on one page instead of going service by service which can be tedious and open to major human error
6 votes -
3 votes
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Ability to limit what reports privileges can run
Some reports have too much data or allow staff to peer into each other's productivity too much, causing strain on relationships or creating situations businesses would rather avoid.
For example, we already can limit commission reports from privilege classes; being able to limit other things such as time clock would be great so staff can stop comparing themselves to each other with the RAW data rather than curated data that management chooses as pertinent KPIs.
4 votes -
1 vote
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Shopify services
Services/Packages: A few clients sell services on their Shopify website. They are looking for a way to sync those services to Boulevard, so clients can use them at a later time. https://www.beautyfixmedspa.com/products/botox-injections (https://www.beautyfixmedspa.com/products/botox-injections)
7 votes -
Auto apply discounts to members only
This account is asking that we have automation on discounts when a member is purchasing retail items.
6 votes -
Reopen closed orders
To be able to reopen a closed order in the case of an error. There is no way to fix an error except to issue a refund then to create a new appointment for the client. This throws off commission reports and clients history and purchase orders.
37 votes -
Copy or duplicate products
It is very time consuming to add a new product line to Boulevard. If we could duplicate an existing product that is set up with all pertinent details, we could simply edit the name/UPC/price and be on our way. Currently, we have to select the Suppler, Category, and re-enter Brand for every single product and it takes much longer than it needs to.
6 votes -
Custom Tax Types
Need the ability to add a custom (re-nameable) tax type. We would use this to capture health cares fees that clients pay based on a % of total price. Needs to be named separately and not lumped under a general Service or Product Tax.
5 votes -
Maintain draft in Contact Center
I would like the texts to stay so I could click on another tab and my message that I'm working on won't be gone.
4 votes -
Waitlist Notifications
When a client specifies an appointment time, service, and service provider and are added to the waitlist, it would be helpful to have a notification of this availability to be able to immediately schedule via the waitlist.
423 votes -
Booking client vs. actual client and groups
Clients are not able to book multiple appointments for other members of their party. When one client books for more than one person, we could send only one message with the whole booking that includes all the appointments instead of sending individual messages per client.
4 votes -
2 votes
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2 votes
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