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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7199 results found

  1. Allow for scheduling staff members on an every other week rotation. Currently we have to add in staff on a wkly rotation and manually adjust if they work an every other weekend schedule.

    15 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  2. When a client is paying cash, and they do not hand out exact change, keep record on the completed order how much the client handed to us, as well as what change we owed them.

    14 votes

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  3. Overview:
    We would love the ability to send an automated, customizable email to clients based on the specific service they book. This email could include details unique to that service, such as booking confirmation, pre- and post-care instructions, and personalized savings or membership opportunities.

    Current Challenge:
    Currently, once clients complete forms, they no longer have access to them — meaning they can’t easily reference important pre- or post-care information later. Team members must manually follow up with clients to resend details or reminders, which is time-consuming and inconsistent.

    Proposed Solution:
    Add a feature that allows businesses to create and attach…

    2 votes

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  4. 1 vote

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    1 comment  ·  Other  ·  Admin →
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  5. Please add a way for clients to only add themselves to a waitlist on days that providers are actually scheduled to work. We get tons of people that add themselves to the waitlist on days that our providers don't even work.

    2 votes

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  6. It would be really helpful to have an option to pull a report listing all current packages with pricing and voucher details. Like a quick reference "master copy" for staff to refer to for pricing. I have staff that are part time and sometimes need to look up pricing (especially on items we don't sell a ton of).

    We can do this with services, but not the packages our services are in. It doesn't make sense not to have that option.

    3 votes

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    0 comments  ·  Reporting  ·  Admin →
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  7. PLEASE Remove the CAP of 100 Invoices in a client's history. WHY? Why is there a limit on the number of invoices that a client can have?

    Some clients come in 3 times a week for biohacking. But they also do Botox and get expensive packages. Yet their order history, appointment history and note histories are all limited to 100 entries.

    We are being told to run these RIDICULOUSLY cumbersome reports to find an invoice from a few months ago that has dropped off the history of our frequent fliers. This is beyond disappointing. We were never advised that client…

    3 votes

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  8. We would like medical conditions to be a field on forms and charts with the ability for them to autopopulate.

    10 votes

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  9. Clients dont need to know this and it upsets many of them. It isnt necessary info!!!

    2 votes

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  10. Loyalty app would be more valuable with more actionable functionality, such as being able to pull points via the API. This way, custom comms could be built around points reached to encourage clients to return to redeem them

    2 votes

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  11. We would like to be able to print off a list of a clients upcoming appointments.

    6 votes

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  12. EASE please please add a search function in forms and charts. This is honestly my BIGGEST issue with boulevard .

    6 votes

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  13. Create a report that shows detail for account credit adjustments and transactions that also includes comments in the reasons section.

    OR create a cue or different term for the word "Adjusted" that's in the Action column when you click "View History" from the Account Credit section of the client's profile.

    4 votes

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  14. When a new service is created we would like a setting on the business level access to disable online booking for all locations rather than having to go through each individual location to turn off. This is time consuming and need the option of setting this overall for the business.

    4 votes

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  15. Sometimes my staff will not change the length of time alloted for each client, they go with the standard service duration. For better scheduling and utilization tracking, is there anyway the software can automatically reduce the time it took to complete the service once it's been checked out?

    1 vote

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    0 comments  ·  Other  ·  Admin →
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  16. Boulevard administration - is there any update on this topic? Asking as general question as I have tried on several occassions to find out who the adminstration is here at boulevard that would be responsible for this feature being implemented and prioritized? Boulevard itself has a "pretty" online presence both on desktop and phone. They are their own colors, words, vibe, feel, etc... I am wondering how come you do not expect to offer that same package to the clients who pay you on a monthly basis? Wondering why this concern is not taken more seriously on the administration end?…

    1 vote

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  17. Boulevard has MUCH to be desired in terms of client (the business/practice using boulevard) brand awareness. Our business spend a lot of money on marketing and setting ourselves apart from the rest. I am unsure why there are not more personalization options available to the clients who are supporting boulevard. The current options available are even less than what square merchant processer offers.

    My booking overlay appears to be out of the stone age.

    I am not able to customize the confirmation email, including links in that confirmation email or communicate with patients using our brand tone of voice through…

    1 vote

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  18. Hoping to have a notification created to where clients are getting notified if they're late or if their appointment time has passed. For example; If a client had an appointment at 10am, they get a notification at 10:05 they are late or 10:10 that they're appointment has passed our grace period. I feel like this would be one more point of contact in efforts to support our late or cancellation policy and prevent clients from saying they didn't know they had an appointment or didn't think they were late.

    3 votes

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  19. Hi! It would be extremely helpful if Med Spas could edit the processing time to begin at the start time of an appointment as opposed to the very end of the appointment. We would utilize this feature for NUMBING time. This would allow for additional bookings. I see this was a request with 40 critical votes back in 2023!

    4 votes

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  20. When a client no shows, they have to submit a deposit before they can book another appointment.

    26 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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