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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.
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7471 results found

  1. We need to be able to go in and understand which days will be posted in the future and which ones have already posted in to business account.

    4 votes

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    0 comments  ·  Reporting  ·  Admin →
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  2. We need a way to see if patient charts have been closed. First a quick “lock open or closed” on the front desk page to see if charts are open/closed as well as a report showing open charts. This is super important for proper chart compliance.

    4 votes

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  3. Ability to differentiate voucher type at checkout and select which voucher to redeem (package vs. membership).

    2 votes

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  4. All unread messages should automatically be listed at the top. If a marketing message is sent and there are unread messages they get lost in the shuffle.

    3 votes

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  5. A page like the cancellations page that shows only rescheduled appointments. Often times a client will reschedule same day, close to their appointment time and I cant find who it was, like their name to see if it is a common re occurrence.

    9 votes

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  6. I want an option for the form to be sent out only to new guests. If boulevard knows which appointments are new guests it should be able to trigger a new client form for them

    2 votes

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  7. Returns should be shown on the client product screen. How do we know if the client returns something, I don't want to keep recommending a product they didn't like.

    4 votes

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  8. This prevents the extra steps to get into the chart when we are looking at the gallery and then having to chart from that page.

    7 votes

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  9. In its current state, it appears that the medical director must individually click on each date to determine if there are charts requiring review or sign-off. This workflow presents a challenge. Platforms like Aesthetic Record streamline this process by enabling providers to directly send completed charts to the medical director for review, simplifying their responsibilities. Requiring the medical director to manually review each day’s records adds unnecessary complexity, particularly given the demanding schedules of both the providers and the medical director.

    To address this inefficiency, could a new feature or link be implemented that allows providers to send the providers…

    32 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  10. 1 vote

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    0 comments  ·  Forms & Charts  ·  Admin →
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  11. 5 votes

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    0 comments  ·  Other  ·  Admin →
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  12. When scheduling appointments after checkout, we should be able to go 4,8,12, etc weeks from the date we are making the appointment and then we should be able to hit the double arrow and have the calender take us however many weeks from that date. Instead, we have to count out the weeks on the drop down calendar or skip through week by week.

    2 votes

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  13. 3 votes

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    0 comments  ·  Other  ·  Admin →
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  14. We have multiple practitioners for the same service, and would like to be able to prioritize one (setting the other to be booked only after the first one is 'unavailable').

    3 votes

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  15. We would love the ability to quickly see which clients are members directly from the appointment calendar.
    Right now, there’s no visual indicator that differentiates members from non-members when viewing the schedule. Having this would help our front desk and providers:
    Personalize service and care
    Ensure members receive their correct benefits
    Support upsells, retention conversations, and consistent guest experience
    Reduce time clicking into each client profile to check status
    Suggested Improvements:
    A small badge or icon (e.g., “M” or “Member”) on the appointment block
    Or a color highlight/label option specifically for members
    Or the ability to toggle “Show Membership Status”…

    2 votes

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  16. I would like an option (like in Square) for my stylists to approve or decline an appointment that was booked online. Sometimes there are scheduling conflicts, and this would help prevent that. Currently we have to reach out directly to clients to reschedule.

    1 vote

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  17. When I look at transactions, I cannot tell which employee checked out a client I need to go pull reports. Make this information easily visible so I can address mistakes with the appropriate employee.

    2 votes

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  18. In the of overview tab, there should be a place where the clients overall life-term spend is (even if it's only visible to certain staff). This would be helpful in terms of giving priority appointments, etc.

    2 votes

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  19. Description:
    Currently, updating the price of a membership requires creating a brand new membership plan. It would be much more efficient if we could simply modify the pricing of existing memberships. This would save time, reduce errors, and streamline membership management.

    7 votes

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  20. We would like to be able to block everyone without adding an individual time block to each schedule. Can you create a BLOCK ALL?

    35 votes

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    Waitlisted  ·  5 comments  ·  Admin →
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