5892 results found
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1 vote
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1 vote
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1 vote
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be able to cancel out when booking online
alot of clients are saying that they are not able to back out of there order online status, that they need to erase history in order to start over, there should be more of a "x" icon on the right and then says "are you sure you want to cancel your order"
3 votes -
Online Booking Widget Next Available for Specific Stylist
When Fox & Jane's clients are trying to schedule an appointment online with a specific stylist, they have to scroll through each day to find the stylist's availability. F&J would like us to add a "next available appointment for X stylist" on the booking widget. See attachment for example.
10 votes -
Technicians should not be allowed to add tags and favorite request
It is not fare when technicians can add their own request, clients should be assign fairly among the technicians! Only Front desk and manager should be allowed to add a "Request Technician" Tag
1 vote -
1 vote
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Show add-ons that client requested for the waitlist
The waitlist does not show the add-ons that clients requested. This would be helpful for scheduling purpose.
2 votes -
Save Caller ID information for Missed Calls from Caller ID Feature
Client would like to see a place within Caller ID of any calls that she missed (so she knows who to call back if they call after-hours or she is busy with a client).
5 votes -
Mass Edit of "Bookable" button
When adding services a provider is able to be booked for, there needs to be an option for multiple or all services that are listed. As of now, when you go into the employee's profile, you have to individually select the service(s) they are bookable for. It is time consuming and sends the user back to the home page after only adding one bookable service. If the Salon is not able to do it them selves, then support must have the option to do so.
7 votes -
Commission report broken out between payment methods
Commission report broken out between payment methods
2 votes -
Ability to change what day of the week calendars begin
Useful for businesses that do not begin their day on Sunday, which is the current default.
2 votes -
Report On Manually Redeemed Vouchers
This business is asking for the Voucher Redemption report to report on manually redeemed vouchers in addition the the redeemed vouchers during checkout.
4 votes -
Option to enable waitlist when disabling Online booking
As we're concerned there could be another closure due to COVID, we would like for there be a book tab "Salon closed due to COVID 19, WAITING LIST" for putting someone on the waiting list. So if the salon is closed and no one is at the salon to take calls and book appointments they can be referred to go online and book to be put on the waiting list. This allows us to call them when we get a date to re-open. I think all salons would really benefit from this.
4 votes -
Beta Report Template -Detailed Line Item - Additional Reporting Data
This report included all of the below and was also available in Booker.
Sales:
Services
Products
Gift Cards
Memberships
Cancellation Fees
Promotions
Adjustments to sales (not promotional)
Tax Refunds
Payments:
Gift Cards (prepaid on old report)
Refunds
Refund by Gift Card
Other:
Sales Tax
Sales Tax Refunds
Tips
Credit Card Processing Fees (Blvd holds fees on each transaction, we used to be billed separately once a month. I now need to know this on a daily basis)
A format that includes Gross Sales, Net Sales, etc. as close to the old format as possible would be great. I'll need by…
6 votes -
New Sale - Automatically Assign the Seller Who is Logged into the account
Whoever is checking out a new sale (i.e., product) and they're logged into their BLVD account, automatically assign the seller that's logged in.
6 votes -
Client cancellations should show up in the client profile immediately...
...instead of only after the original time of the cancelled appointment has past. Currently, cancelled appointments don't show up in client history until they are "history" this can create booking confusion when a client is referencing a cancelled appointment and we can't find it without searching the cancellations report. The cancellation list is very hard to search through since you can't filter or just search a client without loading page after page.
We have a call center team and this has created a lot of confusion for them
15 votes -
Edit purchase order in Pending state
Edit PO after it is in pending state (currently no changes can be made)
2 votes -
Service providers should have the ability to get notified when the front desk cancels an appointment
At the moment service providers only get notified when the client self-cancels their appointment. They should also have the ability to set their notifications preferences so they get notified when an appointment gets cancelled at the front desk as well.
11 votes -
Ability to automatically send reports
Ability to specify automated sends of reports i.e. owners/managers receive weekly sales report
74 votes
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