6091 results found
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1 vote
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"Book your next appointment" on review booking page after membership/package is purchased
When a client purchases a membership or package online, they are charged immediately, but there is no way of booking an appointment once the charge is complete.
The next step would be for the client to "log out" to get back to the location page on the widget which is not intuitive for the client.
6 votes -
Checkout order - flow
The ability to have the card swiped first, then the client signs and adds gratuity if desired. Currently, we have to sign and add gratuity first before swiping. Client does not like the order and says everywhere else in the world is currently doing the opposite order for charge outs.
13 votes -
Online Booking - Client Password (Mandatory)
This account is asking to have the password option mandatory for all clients when booking online. They are looking for the optional choice to go away.
10 votes -
Employee Files
It would be great to have fields in staff profiles to enter their birthdays, emergency contacts, address, start date/termination date, and social security number. this way I do not have to have their physical employee file with me or go to the physical file cabinet for this information.
I do not really need emergency contact information for guests, but I definitely for staff. Thank you.
16 votes -
Booking widget - Credit Card on $0 services
Requesting for the booking widget to still ask for a credit card on services/consultations at the time of booking.
11 votes -
Ratings For Cancellation Charged Clients
Ability to not have ratings sent on clients that are charged no show/cancellation fees. Currently, a rating will send and the client will usually leave a bad review because they are being charged for a service they did not receive.
Workarounds:
- Making a Product called Cancellation Fee (will mess up their reporting)
- Not sending a receipt at the time of charge (higher possible chargebacks from client)
- Turning off the ratings feature before charging a no show fee then turning it back on once processed and emailed. (a lot of extra work where admin is needed. FD will not have access…
13 votes -
1 vote
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6 votes
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Default Tip Selection to 20%
To help avoid someone from accidentally not tipping when in a rush it would be great to have a setting that allows us to have the tip selection default to whatever amount we want (20%) instead of defaulting to the "no tip" option.
2 votes -
Report- Unavailability and time off requests
Report- Unavailability and time off requests
5 votes -
option to remove the signature from the reception app
We don't need a signature at checkout for the reception app, it confuses our clients who think once they have signed that they no longer need to hand me their card. We would much rather just have the gratuity options displayed for them to choose and then I can proceed with the payment for them.
2 votes -
3 votes
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Option to print only the customer copy of receipts
Presently receipts print customer and merchant copies automatically
5 votes -
Ability to read all messages in Message Center
Currently we are unable to read all of the open or closed messages in the message center. It is necessary that we be able to scroll through the complete list of messages not just the most recent 10 or so. Please fix this.
2 votes -
Extension Deposit Option When Checking Out
when clients want to check out and also order new extensions can we add a option like we have for product.. we don't want extension deposit to be a service we would rather it be on its own (like no service provider) so girls don't make money off of the deposit for extensions cause that money goes to the business.
just a section like product has
2 votes -
Correctly named tabs for web browser to make things more streamlined at front desk.
My team has many tabs open for each section of the dashboard. It would be extremely helpful to have those tabs named according to the page they are on. i.e. Manage, Messages, Reports. See screenshot for reference
4 votes -
Disable double booking during processing time for some staff members
It would be helpful if the double booking option could be staff specific. For instance, one stylist is able to double book during the processing time of one appointment, but another stylist does not take clients during processing time of other appointments.
12 votes -
Apply the offer to only one service and not each individual service.
Right now, offers are added to every single service in one appointment.
9 votes -
Being able to toggle off clients confirming an appointment
When clients do not confirm their appointment, they don't show up and we lose the slot to fill for other clients. I want to be able to toggle off the option to confirm their appointments.
1 vote
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