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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7194 results found

  1. In the BLVD DUO app... it times out after a minute, and often messes someone up that is filling out their forms. Is there a way to put in a request to get rid of the time out feature? And if there's not, can we request a longer time out period, more like 5 minutes vs 60 seconds. It has been an ongoing issue for some of our staff and clients to deal with.

    2 votes

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  2. We are constantly discounting our services to zero because they were purchased on Groupon or Classpass. It would be great to have a 100% button - right now the buttons only go to 50%

    7 votes

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  3. 6 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  4. 2 votes

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  5. Client A sale, purchasing $100 of account credit for Client B using existing client credit. After sale, which will be a net zero for the business, will show as $100 in payments even through it should cancel out and be $0.

    2 votes

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  6. The ability to cancel the appointment straight from the overview page on the client profile, we can reschedule or view appointment, but not cancel it. Great when they need to cancel all future appointments.

    6 votes

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  7. 3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  8. Have the ability to show the client account details on the iPad during the checkout process so we can ask if their account info (phone number & email are up to date) and have the ability to add their email for marketing purposes.

    9 votes

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  9. 2 votes

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  10. We notice if a client is rescheduled or moved from one stylist to another, no notification is sent to the stylist about an added appointment like it is if it were a new booking. Example: Stylist A was out sick and her 9am was moved to Stylist B, Stylist B almost missed that she had a 9am because she wasn't sent a text or an alert from the app.

    11 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  11. Our clients use gift cards often and asking for a tip is uncomfortable. Since we can't currently swipe our gift cards, can the gratuity screen be available for keyed-in cards, too?

    9 votes

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  12. The link at the bottom of the confirmation and reminder emails (to get back to the website) is very small and not easily seen. It would be great to have the logo linked directly to the website, so that clients can click the logo to be directed back easily.

    2 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  13. It would be really great if we could select certain sections of the employee profile to show when the mouse hovers over it in the calendar setting in the business dashboard.

    A quick place to see "oh this employee speaks another language" or any other quirk or specific requirement/skill/need that that employee might have.

    2 votes

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  14. 5 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. It is nice to have the "is available" option for the resources on the calendar. It would be super handy to have a "none" option to remove them with a single click rather than having to click each one individually.

    4 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  16. ability to deactivate bulk amount of vouchers at one time. if client cancels membership we need option to suspend vouchers

    12 votes

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  17. I would love to have full integration with Jotform and BLVD. I have a beautiful new client form I created on Jotform, and there is no way to link it to client profiles. BLVD integrated forms do not allow for any special/fancy/cute formatting, and do not allow clients to upload photos.

    3 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  18. We would love to be able to pull reports for the entire business including commission, Sales, Ect. We have two locations but operate as one salon and this is a bit of a pain point on the back end

    4 votes

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  19. We have LED as an add-on to our facial services and it would be very beneficial to have that linked to where it blocks the resource column so that we do not overbook that resource.

    18 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  20. 1 vote

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