Notification for rescheduled or changed appointments
the business would like to be emailed when an appointment is changed/ modified or rescheduled.
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Karen Koch commented
Staff notifications when an appointment is rescheduled. We have come to understand that service providers are NOT notified when an appointment gets rescheduled. It is imperative that service providers are notified when an appointment time is changed (rescheduled) or if a service is moved from one service provider to another. I lost a $125 90-minute massage last week because one of my therapists could no longer do the appointment and we moved it to another therapist. The therapist was not notified and so she didn't show for the appointment. The client was there waiting and I had no one available to service the appointment.
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Sarnai Tumurbat commented
Get an email or message when client reschedule their own appointment. Today we har problem. Client showed up saying she has an appointment booked for today but she has rescheduled it by herself long time ago. And she thought she still has an appointment for today. There is no proof that she rescheduled it by herself. And look like we made a mistake
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Ashley Minor commented
This is absoultuely Vital and is disrupting flow of business. Please fix ASAP!!!
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Zanbria Asante commented
When manually moving an appointment or if the customer can reschedule the appointment it should automatically notify the service provider.
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Sabrina Coviello commented
Fully in support of this change, would help our business out tremendously!
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Lorilyn Wilson commented
This is our biggest pain point in terms of having my staff being the most up-to-date
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Teresa Adarna commented
It would be great if we could receive a notification if a client reschedules their appointment. Or even a notification to changes made on a appointment?
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Patty Underwood commented
Currently, techs do not get reschedule notifications which is problematic.
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Patty Underwood commented
Service providers should get a text message when a client reschedules their appointment.
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Teresa Hall commented
I would like to receive an email notification any time a new client books so that I can reach out to new clients to connect.
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Check Out commented
When an appointment is rescheduled we should get a notification for that change just like we do for cancelled appointments.
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Taylor Kane commented
Now that clients can reschedule their own appointments it is imperative that users (who are signed up for notifications) receive alerts when clients reschedule their appointments. Without a notification these openings (usually 2-3 days out) can be filled with waitlisted clients but we are not receiving any notice that the time is now available. Many of us manage our own schedules and the lack of notifications for rescheduled appointments makes it very difficult to do so.
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Stacey The Smoothbar commented
This is important
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Kaya Vidangos commented
Clients should receive a confirmation email with their new appointments details once an appointment has been rescheduled.
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Brittany Rhodes commented
Our Front of House is always rescheduling appointments! The employee should be notified when a client has moved their appointment so that they can reach out to clients that are on the waitlist / block time on their schedule.
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Amanda Sherman commented
with clients now having the ability to reschedule their own appointments online please send a new confirmation email with the new date and time. We have had many clients call to verify their rescheduled appointment went through since they did not receive a new email or they forget (if they rescheduled a way out and only have the original confirmation email to rely on) and end up double booking themselves.
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Melissa Prado Pinero commented
We get notifications when an appointment is booked or cancelled but not if its modified (change of time, ect). It would be nice to receive a notification for changes as well.
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It is imperative that, as a business owner and administrator, that I know what is on my office schedule. The administrators need to be notified by email or text or both when changes occur to the office schedule no matter who the appointment is with, and no matter what change has occurred.
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Denise Robison commented
Highly request this new notification service. The stylists would highly request this please.
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Melanie Liebetrau commented
Ensure that a client is either texted or emailed with a confirmation when they reschedule themselves.
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Amber Leonard commented
Only for appointments that are rescheduled the same day! This is highly requested.