Service providers should get notified if/when a guest is rescheduled from another service providers book to theirs.

It should show up clearly like a cancellation, with the original appointment, and the rescheduled appt marked.

We think it would be very helpful to also get a notification if an appointment reschedules the same way we get one if they book a new appointment or cancel an appointment

There are notifications available for things including when a guest makes and cancels an appointment. But there is no notification available when a guest reschedules an appointment. This is just as important because most salons have a cancelation window of 24 hours and anything after that they are allowed to charge a cancellation fee. If a guest reschedules an appointment within 24 hours of the time of service then the staff isn't notified in time to follow through. It would be very helpful if there was a notification when a guest reschedules their appointment for better communication between staff and guest as well as so the staff knows whats going on with their book at all times.

Staff notifications when an appointment is rescheduled. We have come to understand that service providers are NOT notified when an appointment gets rescheduled. It is imperative that service providers are notified when an appointment time is changed (rescheduled) or if a service is moved from one service provider to another. I lost a $125 90-minute massage last week because one of my therapists could no longer do the appointment and we moved it to another therapist. The therapist was not notified and so she didn't show for the appointment. The client was there waiting and I had no one available to service the appointment.

Get an email or message when client reschedule their own appointment. Today we har problem. Client showed up saying she has an appointment booked for today but she has rescheduled it by herself long time ago. And she thought she still has an appointment for today. There is no proof that she rescheduled it by herself. And look like we made a mistake

This is absoultuely Vital and is disrupting flow of business. Please fix ASAP!!!

When manually moving an appointment or if the customer can reschedule the appointment it should automatically notify the service provider.

Fully in support of this change, would help our business out tremendously!

This is our biggest pain point in terms of having my staff being the most up-to-date

It would be great if we could receive a notification if a client reschedules their appointment. Or even a notification to changes made on a appointment?

Currently, techs do not get reschedule notifications which is problematic.

Service providers should get a text message when a client reschedules their appointment.

I would like to receive an email notification any time a new client books so that I can reach out to new clients to connect.

When an appointment is rescheduled we should get a notification for that change just like we do for cancelled appointments.

Now that clients can reschedule their own appointments it is imperative that users (who are signed up for notifications) receive alerts when clients reschedule their appointments. Without a notification these openings (usually 2-3 days out) can be filled with waitlisted clients but we are not receiving any notice that the time is now available. Many of us manage our own schedules and the lack of notifications for rescheduled appointments makes it very difficult to do so.

This is important

Clients should receive a confirmation email with their new appointments details once an appointment has been rescheduled.

Our Front of House is always rescheduling appointments! The employee should be notified when a client has moved their appointment so that they can reach out to clients that are on the waitlist / block time on their schedule.

with clients now having the ability to reschedule their own appointments online please send a new confirmation email with the new date and time. We have had many clients call to verify their rescheduled appointment went through since they did not receive a new email or they forget (if they rescheduled a way out and only have the original confirmation email to rely on) and end up double booking themselves.