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Cancellation fee customization improvement

Including; business charge for cancellation fee, set time limit for when appt can no longer be cancelled without fee, for clients that have been charged cancellation fee before auto increase their cancellation fee with notice for future appts, option to divert controlled portion of cancellation fee to account credit.

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Jeremy Shieh shared this idea  ·   ·  Report…  ·  Admin →
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  • John Warden commented  ·   ·  Report

    1. It would be great to be able to add weighted fees depending on service to auto apply.
    2. We should not be getting merchant / tax fees for this -- no service happened.

  • Jeremy Shieh commented  ·   ·  Report

    Would like to enforce this as our future policy:

    First no-show 50% fee calculated on scheduled services, all subsequent no shows a 100% of scheduled services as fee.

    But there is only an option to have a single no-show fee that can be applied properly on receipts. The ability to customize the amount but still have it itemized would be stellar.

    Additionally, if there was a way to automate this so that the correct fees were assessed that would be phenomenal.