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Would be great for clients to NOT have to select a stylist and book first available or just by a time.

For new clients or clients that trust the quality of a business, they don't necessarily need a single service provider. By forcing them to select a certain staff member, we're potentially limiting their options to come in at what might be a convenient time for them. I suggest an option at the top of the staff selection bar that is "any" "pick stylist based on time selection". I do believe this will increase revenue and also lessen the barrier for a new client to come into the shop based on their own booking without worrying about who to choose.

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Jeremy Shieh shared this idea  ·   ·  Report…  ·  Admin →
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  • Jeremy Shieh commented  ·   ·  Report

    At current the options are first available and book by service provider. If a client had the intent of booking next Wednesday at 4pm with no qualms about who is doing it, they would themself have to workaround and either just select a service provider and trial and error until they got the time they wanted or go through first available and do the same.

    Perhaps the solution is changing the words of "book first available" to book by time. The current wording is misleading to consumers (especially first time) because it signals to them they cannot book a specific time in the future unless they are familiar with our staff or are trial and erroring to get there.

    If the row was "Book by time, first available TODAY at 3pm" that would contain the most information and also not lose potential clients due to a misunderstanding.

  • Paul Lindsey commented  ·   ·  Report

    In our salon model a lot of customers go to multiple stylists for styling so the time is more important than the stylist. In Booker when a customer books online they select a service and time and all the professionals available around that time for that service come up to be selected. In Blvd currently they have to go back to the selection start point to find someone they've seen before and like to perform that service. If multiple stylist options could appear based on service and time it would be helpful.