Settings and activity
5 results found
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6 votes
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Monica Park
supported this idea
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24 votes
An error occurred while saving the comment Monica Park
commented
The mobile app urgently needs expanded functionality. Right now, we can only perform very limited actions, which slows down operations and creates unnecessary bottlenecks. We need to be able to message clients directly from the Boulevard number, access core owner functions, view essential reports (cash, sales, custom timeframes), check out clients using tap or swipe, add items and services, and view full transaction history.
Without these capabilities, the app cannot support real-time management or frontline operations, which impacts client experience, staff efficiency, and our ability to run the business smoothly. These features are not optional - they are critical for daily workflow and should be prioritized immediately.
Monica Park
supported this idea
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40 votes
An error occurred while saving the comment Monica Park
commented
We urgently need the ability to reopen a closed order. Without this, any simple mistake forces us to refund the entire ticket and create a brand-new appointment, which causes serious downstream issues: commission reports become inaccurate, client history becomes fragmented, and purchase records no longer match actual activity. This is not just an inconvenience - it directly impacts payroll accuracy, financial reporting integrity, and our ability to maintain clean client data. This functionality is essential for operational stability and must be prioritized.
Monica Park
supported this idea
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5 votes
An error occurred while saving the comment Monica Park
commented
Hidden links are necessary so our VIP clients can book their specific treatment online whenever they want with ease and convenience. This has been overdue and needs to be created as soon as possible.
Monica Park
supported this idea
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9 votes
An error occurred while saving the comment Monica Park
commented
This is necessary because our AI call integrations log many calls under “Unknown.” Over time, this creates a huge number of “Unknown” entries that I can’t delete, which clutters the client list and overloads the platform.
Monica Park
supported this idea
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Businesses need the ability to sell e-gift cards online. Gift cards are a major revenue driver for us, especially during the holiday season, and not having this feature puts us at a significant disadvantage.
On top of that, gift cards do not automatically appear in the client’s profile at checkout. We have to manually enter the gift card number, even when the client purchased it directly. This creates room for error, slows down checkout, and disrupts the client experience.