Settings and activity
563 results found
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178 votes
Hey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.
On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…
Sinead Norenius
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154 votesSinead Norenius
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191 votesSinead Norenius
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313 votesSinead Norenius
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232 votesSinead Norenius
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232 votesSinead Norenius
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269 votesSinead Norenius
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320 votes
An error occurred while saving the comment Sinead Norenius
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440 votesSinead Norenius
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547 votesSinead Norenius
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615 votesSinead Norenius
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56 votes
An error occurred while saving the comment Sinead Norenius
commented
YES!! BLVD needs to have one key identifier (such as the phone number that is less likely to change vs an email as people might use a work email or change their email - a cell phone number tends to be less likely to change) so that there is ONE consistent identifier and people are less likely to create duplicate accounts.
Sinead Norenius
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16 votesSinead Norenius
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50 votesSinead Norenius
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166 votes
An error occurred while saving the comment Sinead Norenius
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YES!! I recently migrated over to BLVD and I have duplicate accounts and it is causing issues as I don't see the history. It would be incredibly helpful to just see all my duplicate accounts so I can merge them now and get everything sorted out vs just discovering them ad hoc.
Sinead Norenius
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217 votesSinead Norenius
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425 votesSinead Norenius
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259 votesSinead Norenius
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367 votes
An error occurred while saving the comment Sinead Norenius
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And please keep the colors consistent in the app and the desktop version. You are completely opposite of each other! Why is is gray in the desktop and then white in the app??? Makes absolutely no sense from a UI/UX perspective.
Sinead Norenius
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354 votes
An error occurred while saving the comment Sinead Norenius
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Totally agree with this! We want to send a "welcome to the spa email" to the new client and be able to add in spa information and things we want to highlight about our location or the services we offer that they might not be aware of such as memberships, packages, etc. Critical for a welcoming experience and client satisfaction
Sinead Norenius
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And can we please allow our team members to clock in and out on their phones!! We only have one desk computer and making staff clock in on the desktop app only is a pain.