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  1. Notification for rescheduled or changed appointments

    445 votes

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    Waitlisted  ·  73 comments  ·  General  ·  Admin →
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    Rhonda Parshall supported this idea  · 

  2. Transition time should NOT be client facing

    18 votes

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    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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    Rhonda Parshall commented  · 

    It would be great if clients confirmation email stated that the appointment duration only includes the appointment duration. It currently includes the transition time which can make the client think that their service was supposed to be longer than it really is.

    Event name

    Minus 10 Facial

    WhenSep 26, 10:00 AM–11:45 AM

    The appointment is really only from 10am until 11am

    We've had clients think that their treatment is for the full duration. They don't need to know our transition time.

    Thanks