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Settings and activity

670 results found

  1. Booking Markers/Indicators on Calendar for Interval Times

    2 votes
    1 comment  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    Could be as simple as a triangle indicator at the beginning of each interval. Greatly reduces thinking for receptionist for intervals that are more difficult; ie 45min, 1:15, 1:30, 1:45+ etc...

  2. Online booking: Suggest other options when there are no times available

    37 votes
    7 comments  ·  General  ·  Admin →
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    Jeremy Shieh supported this idea  · 
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    Jeremy Shieh commented  · 

    BUT use a recall feature telling the client; "If a cancellation occurs on this day for your preferred stylist, automatically move me over to them if it occurs in this time range".

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    Jeremy Shieh commented  · 

    Currently shows emoji and that there are no times available. I suggest that this is an opportunity to show all of these and them to be clickable/tapable

    * Next available time with selected staff
    * Next available time for selected service
    * Next available time with selected staff for selected service

  3. Ability to limit dates, days, or times that a service can be booked

    85 votes
    Waitlisted  ·  30 comments  ·  General  ·  Admin →
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    Jeremy Shieh supported this idea  · 
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    Jeremy Shieh commented  · 

    Would be great if particular services could be set that they only occur Dates-Dates, or certain days of week, or only 2pm-6pm etc. Some services may require certain prep or staff that are ancillary that the business is currently manually keeping track of. Using "resources" to control this still doesn't correctly accomplish this and causes a lot of extra work or UI that may confuse staff.

    Example:

    Outdoor haircut (only allowed in LA county before sunset and also will have a coming end date sometime soon).
    Service should use controls: Between 10am and 5pm despite service providers still having bookable time after for indoor services. Setting it up as a resource isn't correct since no single resource is being used, and if this was done this way, one would need to set up "Outdoor" as a resource for each stylist to use, which would be numerous. And when we do finally get an end date for this option to do services outside, it would be nice to set an end date to those being bookable.

  4. Receipt Customization

    116 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
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    Jeremy Shieh supported this idea  · 

  5. Waitlist only available on days with published schedules

    96 votes
    Waitlisted  ·  15 comments  ·  General  ·  Admin →
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    Jeremy Shieh supported this idea  · 
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    Jeremy Shieh commented  · 

    Causes confusion that clients think that staff is there everyday.

  6. More Granular Privilege Groups for Business and Location settings

    62 votes
    Waitlisted  ·  9 comments  ·  General  ·  Admin →
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    Jeremy Shieh supported this idea  · 
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    Jeremy Shieh commented  · 

    For example I feel these that are currently in "Manage " should be in the Business settings (higher level):
    Billing
    Details
    Security

    And these should be in "Manage" instead of business settings:
    Memberships
    Payment Processing
    Product Categories
    Promotions
    Referral Sources
    Resource Categories
    Tags

    Also further disambiguation should be applies to some of them that serve two purposes differentiating between what is a single site's settings versus universal across the business brand.

    Manage:
    Details: should be listed as "Location Details"

    Business Settings:
    Gratuity settings should be able to be set per location rather than universal
    Online booking Scheduling Rules would benefit from individual location settings rather than universal
    Payment processing needs a way to "go back" once inside one location instead of using browser navigation
    Promotions should have single site functionality versus all

    Suggestion for Tags:
    Sub-group, auto-tags; set new tags and automatic appending based on rules

    * Client has left custom message for shop
    * Client has previously no-showed
    * Client commonly runs late
    * Client is large tipper
    * Client takes longer than planned appointment slots
    * Client is missing key info (such as phone, email, etc)
    * Client HAS NOT confirmed
    * Client has vouchers
    * Client has account credit
    * Client has other appointments upcoming
    * Client has had extremely recent service
    * Client commonly has discounted services

  7. Automated Weekly Reports for Service and Product Commission, Tip Commission, and Time Clock

    27 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    Other examples would be:

    Hours that shop is open
    Hours of scheduled stylist hours day by day (Monday 125 hours, Tuesday 167 hours, Wednesday 190 hours...)
    Hours total scheduled per week per staff
    Graphical or calendar view of days working and what shift(s) are per staff
    Graphical view of abnormal hours ( schedule changed from recurring to otherwise)

  8. Allow for scheduling staff members on an every other weekly rotation.

    11 votes
    Waitlisted  ·  3 comments  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    Example: Every other Tuesday, Every 1st Tuesday, Every 3 Tuesdays. etc.

  9. Waitlist Notifications

    408 votes
    Waitlisted  ·  17 comments  ·  General  ·  Admin →
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    Jeremy Shieh supported this idea  · 

  10. Client List & Audience Creation Filtering

    23 votes
    In Progress  ·  5 comments  ·  General  ·  Admin →
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    Jeremy Shieh commented  · 

    In the Clients tab, it would be great to have more filter features:

    * Client does have future appt
    * Client does not have future appt
    * Customize date range beyond or more specific than current presets such as "Client last visit occurred between xx/xx/xx and xx/xx/xx, or on xx/xx/xx specifically"
    * Client has active voucher
    * Client has #X number of appts within time range
    * Client has purchased product
    * Client has online booking set up
    * Client does not have online booking set up
    * Client has discounted services
    * Client has similar account to another account (for purposes of finding the ones that likely should be merged)

    Many of these may can be located in reports, but this would not be as useful for purpose of marketing via email or SMS to them.

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