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Settings and activity

670 results found

  1. Do not allow clients to add themselves to waitlist when the stylist is not scheduled for that day

    7 votes
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    Jeremy Shieh supported this idea  · 

  2. Enable option to charge a specific client a deposit

    2 votes
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    Jeremy Shieh commented  · 

    Would definitely appreciate an automated option to charge tiered thresholds of deposits based on historical logic.

    If client has no showed 0 times; default deposit of service(s) assessed.
    If client has no showed 1 times; halfway between default deposit and 100% deposit assessed.
    If client has no showed 2+ times; 100% of service(s) assessed as deposit.
    If client has no showed 5+ times; 100% of service(s) assessed as deposit, additional 20% as pre-tip assessed as well.

    Jeremy Shieh supported this idea  · 

  3. Track blocks

    4 votes
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    Jeremy Shieh commented  · 

    Adding to this that I feel management adding blocks such as lunches and required breaks should be categorized as blocks that take up time but are not held against staff. If there was a way that blocks added by non-managerial staff were instead categorized as personal. Then a report to determine total business versus personal blocks done over a period of time. I know that there already is business and personal but I do not understand how this equates into reports and there doesn't appear to be a way to analyze it.

    In addition we do allow for our staff to add blocks on occasion if they know they are going to be late or need to leave early, creating a category "incidental personal" so that we can give them at their reviews a hard number; in 2023 you personally altered your schedule by 1.5 hours a week on average. The company wants to recognize that you always are late monday mornings, to help both of us why not we adjust your monday shifts to start 1.5 hours later.

    This reporting would also help identify staff that are abusing boulevard scheduling without relying on staff to look at schedules constantly. In addition if the reporting also showed all blocked time including deleted ones then we could detect who is putting blocks and then removing them, ergo cheating the system and the company.

    Jeremy Shieh supported this idea  · 

  4. Sidebar for new Messages UI

    3 votes
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  5. Service alerts such as outages or feature issues with Boulevard as push notifications in professional app

    2 votes
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  6. Notification for message failure

    4 votes
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  7. "Pattern of Behavior" Alert

    4 votes
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  8. When Patients Cancel, Allow Them to Check a Reason

    21 votes
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    Jeremy Shieh supported this idea  · 

  9. Extra time for new clients

    4 votes
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  10. Add a character count on messages

    5 votes
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  11. Multiple Locations Naming Conventions

    3 votes
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    Jeremy Shieh commented  · 

    I believe the easiest workaround to this would be in Manage < Details < Business Name; and if it is called Starbucks, change it to "Starbucks (Downtown)" and "Starbucks (Central Park)"

  12. Change client after appointment is booked

    7 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
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    Jeremy Shieh supported this idea  · 

  13. Make the waitlist box change color when someone is added, or add a symbol to indicate the waiting appointment. It's very easy to miss.

    3 votes
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  14. make app more like desktop view

    6 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
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  15. Add photos to ratings submitted if positive. Store in ratings page. Foster ability for businesses to grow an asset library organically 🤞

    1 vote
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  16. Don't ask clients to put in card info when they book online every single time

    4 votes
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    Jeremy Shieh commented  · 

    As long as it is PCI compliant, I absolutely love the idea to just request that a repeat client enters in the card's CVV post authentication!!!

    It not only would save clients some time booking, it would also provide a sense that everything is connected properly and instill more confidence in our cloud environment. At current when clients are repeatedly asked for information that they know our system already possesses, they feel that data is being poorly handled and it does not create the idea that data protection and privacy is being properly addressed.

    Jeremy Shieh supported this idea  · 

  17. Ability to reset all future, already booked prices to newly updated service pricing on own instead of having to ask Support

    3 votes
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  18. Wix integration for inventory sales

    2 votes
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  19. Show name of staff who added client to waitlist

    3 votes
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  20. Report that gives average number for Ratings per Staff Member

    3 votes
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