Settings and activity
1054 results found
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3 votes
Ben Stevens
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165 votes
Hey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.
On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…
Ben Stevens
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2 votesBen Stevens
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16 votes
An error occurred while saving the comment Ben Stevens
commented
This would be so helpful for new hires as well as testing out new ways of doing things as a business. We have so many services and products that are labeled as "trial" and "sample" and guests like "Bob Fake" so we can do training and try out new ideas in our live environment.
Ben Stevens
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36 votesBen Stevens
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12 votesBen Stevens
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11 votesBen Stevens
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6 votes
An error occurred while saving the comment Ben Stevens
commented
Related to this is the automated confirmation when actively texting someone. If they get the "reply yes to confirm" text, and reply with "Cancel" and you ask if they want to rebook. They reply "yes" and Boulevard automatically says "Thank you, you are confirmed" Makes us not look great in the process.
ANY text from either side after the automated text should void the automated system.
Ben Stevens
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6 votesBen Stevens
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4 votesBen Stevens
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1 voteBen Stevens
shared this idea
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3 votesBen Stevens
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2 votesBen Stevens
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17 votes
An error occurred while saving the comment Ben Stevens
commented
adding new inventory is rather painful with three different screens required in two different parts of the application. A single screen for adding (AND duplicating products) would be sooo helpful!!
Ben Stevens
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An error occurred while saving the comment Ben Stevens
commented
Shopify allows a user to upload a new csv file to update their inventory listings. It would be amazing to have this option on Boulevard for products and services. Much of the data is far easier to manipulate in a spreadsheet and export to the proper csv format. It would be SOO much easier to deal with price changes, inventory adjustments, etc if we could do them in bulk via a csv.
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3 votes
An error occurred while saving the comment Ben Stevens
commented
We will add the new barcode in the SKU section. But it is also hard because the SKU isn't used to look products up (Already a feature request). Adding multiple options for UPC, or allowing search by SKU (possibly adding options for multiple SKUs) would be very beneficial!
Ben Stevens
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15 votes
An error occurred while saving the comment Ben Stevens
commented
Even sticking to the basics of our time setup would be great. We book at 15 minute intervals, but the app doesn't recognize that and always picks something off by 5 minutes. It is annoying to have to adjust that at the last step. Like Kaitlyn said, lots of memory involved in booking in the app.
Ben Stevens
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3 votesBen Stevens
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2 votes
An error occurred while saving the comment Ben Stevens
commented
You can do this by clicking on the providers name at the top of the calendar and then clicking "adjust shift" I use this feature all the time and absolutely love it!
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122 votesBen Stevens
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8 votesBen Stevens
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We, too end up with confusion about online booking. People select a provider without realizing "First available" is an option, then they are locked out from seeing many potential appointments. I think it should default to First Available, and then have the option to choose a specific person.