Settings and activity
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29 votes
Alison Turka
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4 votesAlison Turka
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498 votesAlison Turka
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51 votesAlison Turka
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224 votesAlison Turka
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2 votesAlison Turka
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64 votesAlison Turka
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1 voteAlison Turka
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380 votesAlison Turka
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4 votes
An error occurred while saving the comment Alison Turka
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5 votesAlison Turka
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8 votesAlison Turka
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10 votesAlison Turka
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15 votesAlison Turka
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39 votesAlison Turka
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24 votes
Hey folks! Exciting update: clients can now view their membership details in the client portal. By navigating to the new memberships page, they can view:
- Benefits of their membership
- Their next billing date
- The option to update their payment method on file
- Names of people they've shared their membership with (if applicable)
Check out the changelog to learn more about this update.
This launch does not include the ability for clients to pause or cancel memberships on their own, so I won't mark this idea as 100% complete just yet. Be sure to check out the Client Portal support article for a comprehensive outline of all that clients can do in the portal, and how to install it on your website so it's easy for them to find.
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8 votesAlison Turka
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95 votesAlison Turka
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We have to set a custom tax rate for all of our memberships because they are taxed under the sales tax rate for each state but because members are effectively pre-paying for a service with their membership, we charge sales tax for all membership billings. But because some locations have a service tax and some don't, we have to set a custom tax rate at every single shop for every single membership we sell. With almost 20 locations and an average of 6 membership SKUs at each one, this amounts to individual 120 tax settings and becoming unmanageable