Settings and activity
3 results found
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169 votes
An error occurred while saving the comment An error occurred while saving the comment Matt Bonica commented
We'd like our clients to be able to upload profile photos of themselves to the client portal and the ability for us to add profile photos for them to their client profile. This will allow us to provide a more hospitable experience for our clients.
Matt Bonica supported this idea ·
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330 votes
Matt Bonica supported this idea ·
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207 votes
An error occurred while saving the comment Matt Bonica commented
Add another reminder text that is sent out morning of appt.
LISTEN UP! 🗣️
I’ve been asking for YEARS—
Why the hell don’t we have profile pictures for clients in the system?!
Seriously… we deal with hundreds of names, and it would make a HUGE difference to put a face with the name. 🧠📸
Not only would it help us remember people better, but it levels up the entire client experience. Imagine being greeted like a regular at your favorite bar—“Hey Lisa!” instead of “Uhh…what’s your name again?”
Even more important: We should be snapping a quick pic every time they leave their appointment.
Why? Because it:
• Tracks their hair journey 📈
• Helps us recommend services or products
• Gives us fire content for social (with permission)
• And shows them we give a damn about how they look walking out of Tease 💁♀️✨
This isn’t just a “nice to have.” It’s a next-level professionalism + client care move. Let’s get with it.