← Have an idea? Share it!

Settings and activity

42 results found

  1. Integrate with Tippy

    29 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 

  2. Allow clients to manage memberships themselves

    26 votes
    5 comments  ·  General  ·  Admin →
    How important is this to you?
    Waitlisted  ·  AdminJulia Egan (Product Marketing Manager, Boulevard) responded

    Hey folks! Exciting update: clients can now view their membership details in the client portal. By navigating to the new memberships page, they can view:

    • Benefits of their membership
    • Their next billing date
    • The option to update their payment method on file
    • Names of people they've shared their membership with (if applicable)

    Check out the changelog to learn more about this update. 

    This launch does not include the ability for clients to pause or cancel memberships on their own, so I won't mark this idea as 100% complete just yet. Be sure to check out the Client Portal support article for a comprehensive outline of all that clients can do in the portal, and how to install it on your website so it's easy for them to find. 

    James Bohan-Pitt supported this idea  · 

  3. Enhanced staff performance reports

    334 votes
    Waitlisted  ·  9 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 

  4. View an audit log of user actions

    776 votes
    Waitlisted  ·  56 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 

  5. Automatically sync reviews to Google Reviews

    87 votes
    Waitlisted  ·  7 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 

  6. Desktop is great, App is stuck in the dark ages. Please add more desktop functions to app.

    132 votes
    Waitlisted  ·  3 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 

  7. Keep no-shows & late cancels on the books for utilization purposes

    478 votes
    Waitlisted  ·  21 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 

  8. Send emojis via Contact Center

    28 votes
    Waitlisted  ·  3 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 

  9. No more duplicate clients

    535 votes
    Waitlisted  ·  26 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 

  10. Advanced offers logic for groups of services

    71 votes
    Waitlisted  ·  5 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 

  11. Custom Automated Email Campaigns

    234 votes
    Waitlisted  ·  20 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 

  12. Service Bundles and Day Spa Packages

    78 votes
    Waitlisted  ·  8 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 

  13. Integration with Gusto

    27 votes
    Waitlisted  ·  1 comment  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 

  14. Membership Billing dates

    36 votes
    Waitlisted  ·  9 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 
    An error occurred while saving the comment
    James Bohan-Pitt commented  · 

    It would be useful to be able to sell a Quarterly membership. Right now we offer: We sell a lash lift and tint for $120. and sell a package of 5 for the price of 4 ($480). However this is too expensive. Our regular Lash Lift guests would though pay a QUARTERLY membership of $120/3 months as this is roughly the time they need a new lift anyway. Same with many beauty services. Frankly it may even be best to be able to set the number of weeks in the subscription so some can be 2-month, 3-months or 4 months for instance.

  15. Savable, Reusable Marketing Suite Templates

    18 votes
    Waitlisted  ·  7 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 
    An error occurred while saving the comment
    James Bohan-Pitt commented  · 

    It is pretty standard to be able to clone a previous campaign to sent in the market suite. It is a miss that this is not an option as we have to rebuild each campaign, reconnecting all the same information like links to social/webstie etc in the footer. It is making the suite unusable and yet I have little choice as the MC API is not open.

  16. Ability to upgrade/downgrade memberships

    18 votes
    Waitlisted  ·  4 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 
    An error occurred while saving the comment
    James Bohan-Pitt commented  · 

    Every time a guest upgrades or downgrades their membership we have to cancel the sub and then start a new one. This puts them into the Cancelled Report and the New report and it removes their Term data annoyingly. There should be a way in their account to simply change their sub and choose the date to apply. Then they go into a report for CHANGES for instance. This way term data can be retained, super important for tracking the importance of some guests.

  17. Send images via Contact Center

    61 votes
    Waitlisted  ·  15 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 
    An error occurred while saving the comment
    James Bohan-Pitt commented  · 

    We can receive images from clients but we cannot send any in return. It would be useful in some cases to be able to.

  18. Configurable Email Blast Send Time

    36 votes
    Waitlisted  ·  7 comments  ·  General  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    James Bohan-Pitt commented  · 

    All email marketing tools allow you to control exactly when emails are released. This allows for experimentation and to control the deluge customers can get. I am quite surprised it has been fixed at 9am UTC (4am CENTRAL time honestly.

  19. Loyalty Program customization

    114 votes
    Waitlisted  ·  24 comments  ·  General  ·  Admin →
    How important is this to you?
    James Bohan-Pitt supported this idea  · 
    An error occurred while saving the comment
    James Bohan-Pitt commented  · 

    I think it would be great if we could expand how we award loyalty points. For example:

    * 5 points for every dollar you spend for services, products, gift cards, upgrades, even your monthly membership fee.
    * 50 points for booking your monthly appointment online.
    * 50 points for pre-booking your appointment for next month at the time of your monthly service.
    * 500 points for joining the Membership Program
    * 1000 points for every friend you refer

    Would help to encourage behavioral change in guests that benefit the salon.

  20. financing directly in BLVD

    178 votes
    Waitlisted  ·  21 comments  ·  General  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    James Bohan-Pitt commented  · 

    Could you integrate a service like AfterPay, Klarna, Affirm etc to allow salon owners to offer a payment plan type solution?

    For instance, our offer includes:

    1x Full Set - $119 to $169

    1x Refill Savings Plan Month ($108-$199)

    1x Gratuity.

    Most are OK with paying the $227 to $300+ price for the deal but we do get push back. Could be cool to offer them the option to spread the first big expense over say 2-3 payments. Would take the edge off, especially with our younger guests.

2