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262 results found

  1. Allow clients to select time before professional in Online Booking

    118 votes
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    Beret Loncar commented  · 

    That this is not built is an issue. It is not a good booking experience and is a turn-off I think as it is for new clients specifically. We know that seeing faces builds trust in marketing. No faces are seen in the only booking flow that has new clients.

    Currently, the only people who really can use the widget well are return clients as they know exactly who they are looking for. Right now if you want to switch proviers at the end you can...sort of but not if there is no other slot at the right time. You really need to see who is working on what day to pick.

    Look at all the comments below...I have a feeling we are losing a lot of people due to this. Our abandoned cart rate is fairly significant.

    Return clients will return, but new ones HAVE to be convinced and booking blind is not convincing. I would love to see this updated.

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    Beret Loncar commented  · 

    The booking flow is in general not right. I totally agree. They should be able to see who is working on what day. I know it is frustrating as clients have told me. Anytime people are frustrated they leave.

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  2. Export appointment history

    3 votes
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  3. Insurance Billing

    22 votes
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  4. Superbill send out for insurance reimbursment

    8 votes
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    Beret Loncar commented  · 

    Ahhh we would love this too! Some of this would be easy to set up by allowing us to put the license number and NPI in on the back end for our providers as well as just having the tax id and npi of the biz present on the receipt.
    You already have a place on the receipt to add details, we would just then put in the diagnosis code, modifier, in-office code, and treatment code.
    If you ever start targeting acupuncture, yoga therapy and other wellness svcs...this would be needed. We use this for FSA and HSA as well. But even w/o adding a whole separate invoice, medical offices should have the ability to put in the lic and npi of their providers as well as the npi and tax id of the biz- for MOST that is enough for fsa/hsa. pls reach out if you want a sample super bill.

    Beret Loncar supported this idea  · 

  5. limits with number of offer codes in one order

    6 votes
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    Beret Loncar supported this idea  · 

  6. Limit offer codes to one per checkout window

    14 votes
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  7. Ability to inject GTM codes into the widget

    6 votes
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    Beret Loncar supported this idea  · 

  8. Easier to delete or hide expired offer codes

    11 votes
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    Beret Loncar supported this idea  · 

  9. Newsletter Sign up for marketing

    4 votes
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  10. promo codes

    2 votes
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  11. promo codes tied to services

    4 votes
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  12. Staff day of notes/reception general

    8 votes
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  13. Communication between staff.

    23 votes
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  14. View and make notes on the calendar without blocking out time

    6 votes
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  15. Client reviews attached to staff profiles

    18 votes
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    Beret Loncar commented  · 

    We had this on another platform and it was a terrible feature. All you need is one angry person to post and then that staff member is not booked. Please do not add

  16. tipping

    2 votes
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    Beret Loncar commented  · 

    You should be able to set these tip amts. or at least enter a custom.

    Beret Loncar supported this idea  · 

  17. Tippy

    9 votes
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    Beret Loncar commented  · 

    You guys can help with the inequity in this, we do not need to wait for the gov. Even if that goes through it is a lot of paperwork for owners. Integrate and we will save a lot of overhead.

    Beret Loncar supported this idea  · 

  18. Tracking Tips Paid Out - Checklist

    2 votes
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  19. Duo App functionality - tips

    2 votes
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  20. Vouchers should not ZERO out tips

    8 votes
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