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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7221 results found

  1. Provide an option for "offers" on gift cards to be activated only when a specific purchase amount is reached in order to receive a discount. For example, during the holiday season, we may offer a promotion where customers buy a $250 gift card for $200. However, online customers may use the discount code for gift cards that are worth less than the required amount.

    3 votes

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  2. Option for businesses to require a client to upload their ID when signing up for a membership.

    1 vote

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  3. Allow custom definable buttons be added to client profiles that could pass in the client ID as a variable to another web page. This would allow connection to other platforms in a way that looks more professional.

    1 vote

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  4. Would like this added to the Membership tab... If payment has failed and the client has put a new payment on file... it charges them for missed months but it would be better to know what months were missed on the order notes or invoices. We have had a few client issues with this because they get charged multiple times in a month to catch up and don't understand why. So there needs to be a change in wording on the receipts. Also on the backend, it would be nice to see when we refunded the membership in the membership…

    2 votes

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  5. I'm in the process of downsizing our retail based on how many of each product is sold at which location. We already don't sell specific things at different locations, but it's hard to remember these without switching locations each time to check. I would love to be able to:
    - go to the gear icon, then 'products'
    - select a product to edit
    - view in the editing panel which location has this product activated, and how many are currently in stock
    - a bonus would be to see how many minimums that location also keeps on hand!

    This would…

    2 votes

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  6. 9 votes

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  7. 1 vote

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  8. If clients reschedule their appointments, they get a new text & email confirming the change, but when they click "add to my calendar" it doesn't get rid of the original appointment, so they will now have 2 different appointments on their calendar. Has caused confusion for several clients.

    2 votes

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  9. We would love to automate reminders via text/email that are specific to the procedure being performed.

    For example, a microneedling patient may get a text reminder 3 days prior to their service to stop retinol, and another text the morning of the appointment to remind them to start their numbing 1 hour prior to their appointment time.

    This could also be applied post-service as a way to follow-up, so a filler patient may get a text the following day to check in on them, or a laser patient could get a follow up text 3-7 days after their appointment.

    15 votes

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  10. We would love to be able to track how many bookings are made through Instagram's "Book Now' feature!

    2 votes

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  11. After a consultation have the ability to send a quote with a break down of services.

    29 votes

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  12. Make the commission report able to toggle so the business charge can be taken out after the providers commission % is figured.

    2 votes

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  13. 1 vote

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  14. Let clients import forms into Boulevard that they may already have made or that are standardized from products or devices. That way there is no need to re-create an entire form that is already available for download.

    1 vote

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  15. Our patients are requesting the ability to send and receive documents/attachments to our office securely through the patient portal.

    It would also be helpful if patients could view a read-only version of documents they have previously signed (ie: post-treatment reminders).

    14 votes

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  16. 1 vote

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  17. The Marketing suite is horrible! It is so difficult to use. You need to make it easier because it is also extremely expensive. I left Booker to come to you and their marketing suite which is called Frederick is easy to use. With you guys I had to get mailchimp to send emails. I am not happy about this at all.

    1 vote

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  18. If we know a patient needs to reschedule but they don't yet know what time would work for them or they haven't responded back to an offered time...there should be a wait list spot for us to move the unscheduled appointment to until they respond. This way we can move it off of the schedule to free up their original spot for other patients but not have to cancel and remake there appointment when they do eventually respond/or are ready to reschedule and the appt can keep its original notes etc.

    1 vote

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  19. We would like to run a report that shows us the profits on performed services. To do this, we need to be able to enter in the actual unit prices of products used in services. Right now, active products allow us to enter in default unit price, we would like the same for services.

    1 vote

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  20. I would like to be able to make packages that my patients can pay in parts (like memberships). For example, laser package that is paid in 3 months.

    3 votes

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