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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7143 results found

  1. online booking exact dollar amounts instead of percentages. When we set up online booking deposits, we can only do a percentage. Our business charges exact dollar amounts like $77, $99, etc.

    Can we get a feature, where we can do percentage deposit or an exact deposit amount?

    7 votes

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  2. It would be nice to see why an item was discounted (what discount was used) under past sales orders.

    8 votes

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  3. We upload at least 5 images at least per client and currently it was VERY time consuming to upload one at at time. Efficiency is everything!

    14 votes

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  4. 12 votes

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  5. Adding a Text Box option to face sheet treatment records to be able to add notes rather than having to “draw”

    8 votes

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  6. I currently operate with the idea that I am able to send forms to patients independent of appointments such as is the case with month to month follow up for telehealth weight management. I want to be able to send a patient a follow up form through their portal so that they can complete for review and is automatically tied to their chart. I was able to do this with my previous EHR which is a game changer for our practice. We do not have access to forms in any other capacity and so I am currently utilizing google forms…

    4 votes

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  7. please allow tipping to be customizable. Id like to turn tipping off at the Duo, but allow tips to be manually entered if a client wants to tip. Or have tipping turned off for some services and on for others. I don't like our weight loss and HRT clients being asked to tip

    5 votes

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  8. Have a tab for Labs/Lab order etc under client notes

    8 votes

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    0 comments  ·  Other  ·  Admin →
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  9. When using the chat/help feature I have to exit out while I am helping customers. I would much rather be able to move it around. I have used this in other platforms and really liked it.

    149 votes

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    Waitlisted  ·  8 comments  ·  Admin →
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  10. Similar to the recent update to FORMS, please allow CHARTS to expire after a certain period of time. This would be helpful for medspas where GFEs(Good Faith Exams) need to be redone every year. Thank you.

    9 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  11. 3 votes

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    0 comments  ·  Other  ·  Admin →
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  12. Can we get a time stamp of what time the client checked in?

    7 votes

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  13. I wanted to share an opportunity that could enhance both patient satisfaction and operational efficiency: integrating Cherry Financing with the BLVD platform.

    Why this matters:

    Cherry Financing has become a popular, trusted option in the aesthetics industry, offering no-hard credit check and flexible financing for patients.

    Many clinics, including ours, already use Cherry Financing separately, which means we’re duplicating effort by manually updating patient payment status in BLVD.

    Integrating Cherry would streamline the checkout process within BLVD, making it easier for patients to commit to treatments and for providers to manage payments.

    How it could work:

    API Integration: Cherry offers…

    11 votes

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    1 comment  ·  Admin →
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  14. we have multiple people reviewing messages, and want to mark it as unread so others can know that there is a new message and it needs to be addressed

    190 votes

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    Waitlisted  ·  10 comments  ·  Admin →
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  15. It would speed up the checkout process if a client pays in cash- to be able to enter the amount of cash given to you and have the system show you the cash back to give to the client.

    4 votes

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  16. It would be helpful to create a notification automatically sent to clients that lets them know theyve missed their appointment time. For example; if a client is scheduled at 10:30am, they get a notification at 10:35 they are late for their appointment. I feel as though it would help keep clients accountable with their appointment management if they are going to no show an appointment and would give us one more point of contact to present if they say they weren't aware of their appointment

    6 votes

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  17. CAN WE PLEASE ALPHABETIZE FORMS

    6 votes

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  18. It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.

    28 votes

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  19. It would be extremely helpful to see EVERY adjustment/edit made to an appointment not just if the appointment was cancelled or rescheduled. I would like to be able to see when an appointment was marked as a request, if the appointment length was adjusted, if it was moved to a different stylist etc. As a manager it is extremely helpful to see all adjustment made.

    3 votes

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  20. Need to be able to delete client/patient chart forms - sometimes duplicate forms are started or started in error and then it isn't possible to delete the unneeded form/chart.

    19 votes

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