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6261 results found

  1. When a client no shows, they have to submit a deposit before they can book another appointment.

    When a client no shows, they have to submit a deposit before they can book another appointment.

    16 votes
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  2. DO NOT make a new client profile for first time online booking clients who have a profile already

    we have many clients who are starting to book online instead of calling in as they have done for the last twenty years. we love the ease of online booking but have an issue with BLVD creating a new profile for clients who are NOT NEW. This is an issue because history is not show, notes are notes are not seen and newly important, the newly released referral program gives discounts to NEW clients during online booking and if it is long-time clients first time booking, they receive the discount as well.

    7 votes
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  3. Staff Notifications: Include Internal Appointment Notes

    Include internal appointment notes/memos within the Staff Notification email and/or text

    7 votes
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  4. Custom Cancellation policy per service

    50 votes
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  5. Open tickets

    Show open tickets under the patient's profile as well as in the sales view. A pop up letting us know there are still open tickets while closing the drawer would be great!

    5 votes
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  6. product/service look up

    A quick search that allows users to look up price of product or service without having to start a fake check out. Just a quick search that gives you the price and description

    48 votes
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  7. Allow to assign gift cards to a particular client if purchased by another client

    When purchasing a gift card, allow for it to be assigned to a particular service, and individual. Also show the gift card balance somewhere in the client profile

    14 votes
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  8. Allow forms to be sent outside of a upcoming appointment

    We very often have forms that need to be sent after a client has been seen. Especially if a client wants to join a membership or certain forms were missed. Unfortunately they can only be sent through an upcoming appointment and it would be helpful to be able to email them separately.

    6 votes
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  9. Flagging Messages

    It would be great if there was a way to flag messages with clients or mark them as unread. Sometimes it can be really difficult if we read a message during the weekend for example but don't want to take action on it while we are not working. It would be nice to have a way to flag the message to come back to when we are back in the salon.

    25 votes
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  10. when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so not

    when a guest books online it should ask for phone number or email and it will show if that guest already has an existing profile, so as not to create multiple accounts in database. there for saving all info and confusion

    5 votes
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  11. Ability to add client profile photos in dashboard or client portal

    We'd like our clients to be able to upload profile photos of themselves to the client portal and the ability for us to add profile photos for them to their client profile. This will allow us to provide a more hospitable experience for our clients.

    50 votes
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  12. turn off notification emails when clients cancel online

    turn off notification emails for main business when client cancel appointments online

    4 votes
    1 comment  ·  Admin →
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  13. send a notification to stylists when a client reschedules an appointment

    Can Boulevard send a notification to stylists when a client reschedules an appointment?

    5 votes
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  14. Incomplete Forms Alert

    Internal alert/pop-up for incomplete forms, similar to past due Memberships functionality.

    65 votes
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  15. Make messages available on the app

    It would be helpful if we could access messages on the app so we can communicate with customers without having to login to the website. This way patients can contact us swiftly and we can enhance patient care.

    8 votes
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  16. Time Blocking multiple staff at once

    PLEASE! It is so annoying to block each staff member off individually when we have staff meetings or other events everyone will be attending. MAKE IT EASIER! :)

    5 votes
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  17. Accommodations Notes for services

    In addition to price and time accommodations, include note accommodations for specific services, such as formulas or a special process for a client, rather than having it in notes, which can be overlooked if different providers are servicing a repeat client.

    4 votes
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  18. Make the appointments adjustable on the calander by dragging.

    It would be great to be able to adjust the time of the appointment right in the calendar itself instead of having to click on the appointment and editing it. A simple click and drag up or down would be GREAT.

    7 votes
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  19. Remove confirmations and reminders from messages inbox

    Confirmations and reminders in the messages inbox create a cluttered inbox. Posted on behalf of Vitara Wellness.

    5 votes
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  20. Save drafts in text messages

    Need to autosave messages in the type box or in a drafts box -as leaving the page to check someone out and then coming back to a long message being gone is so frustrating.

    7 votes
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