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  1. Need a direct way to restrict online booking to only services that patients have previously received/ limit service options bookable online based on a client's service history. We do tattoo removal, and we cannot allow them to book online because they will pick the wrong size .
    need this to control them picking the right level of service since it autoloads the time slots and cost. patients pick the wrong one and then you have to catch and correct which is very difficult to be consistant with.

    1 vote
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  2. We would like the way to generate a booking link for a service to be bookable online but hide it from the online service menu.

    This way, the service can only be bookable via link.

    1 vote
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  3. Similar to shopify or any other pos -> more visual charts/reporting

    There should also be a much clearer dashboard for all memberships/subscriptions:
    total count
    total active
    total inactive
    payment overdue
    churn %
    ltv per client
    FORECASTING - we should be able to have an idea as to when which subscriptions are being renewed (% of those approved on a daily basis/card declined,etc.)

    just better backend reporting all in all

    1 vote
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  4. Similar to shopify or any other pos -> more visual charts/reporting

    There should also be a much clearer dashboard for all memberships/subscriptions:
    total count
    total active
    total inactive
    payment overdue
    churn %
    ltv per client
    FORECASTING - we should be able to have an idea as to when which subscriptions are being renewed (% of those approved on a daily basis/card declined,etc.)

    just better backend reporting all in all

    1 vote
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  5. Have a basic premade history and physical standard form that way it will be easier and faster to edit as needed. Just like there's a premade photo consent form but have a history and physical.

    1 vote
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  6. I would like the option to have the ability for Boulevard to upload paper forms OR copy and paste forms into the database instead of having to create a form for the patient to fill out before hand from scratch every time. Medical and History forms are pages long and very detailed. This has taken days long to format and I'm still not finished.

    1 vote
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  7. to be able to. track leads that make it to the checkout and abandon their cart

    1 vote
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  8. It would be extremely helpful to be able to search keywords in the Messages tab. We are very high volume salon that gets 150+ messages a day, it is harder to have to scroll to find specific messages

    5 votes
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  9. a lot of our online booking clients assume they have already paid for their services when booking online because they can add tip and input CC details. Many are confused because there is not a message saying that it is only holding the reservation for the appointment. Can there be a statement saying no charge is complete until day of service?

    220 votes
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  10. I saw that packages can now be applied as a credit which is great but the vouchers really need to be taking out the cost of services before the employee split.

    Also, we should be able to put a custom package together at checkout instead of having to pre-make every package. We customize packages for clients all the time. It could be like we pick which services we want them to have, have them pay and it puts a credit on their account for those services only, or a voucher for each service, but the voucher needs to take out…

    15 votes
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  11. I want to be able to add client photos to the round circle that currently holds their initials.

    2 votes
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  12. I want to customize the message that goes out for confirmation without Boulevard limiting the text idea and wording. This would enhance the client experience.

    2 votes
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  13. It would be helpful if the notifications blurred out after they have been clicked on to be completed. This way we would not have to keep track of each name done as we've finished the prior person.

    2 votes
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  14. It would be nice if the referral program issued loyalty points that can be converted to dollars vs. automatic account credit. This way actual dollars from membership or account credits etc. are separated from promotional credits.

    3 votes
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  15. 2 votes
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  16. Create a report that shows cash expenses paid out of the drawer for a given time period.

    1 vote
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  17. Allow order of packages to be re-arranged and reflected on the booking overlay for a more organized look!

    1 vote
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  18. 1 vote
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  19. there should be a way to track if they owe money for an appointment they late cancelled or no showed and the card on file declined or wasnt present. like a negative account balance where in order to book there account must be brought up to date first.

    21 votes
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  20. Have an option to back date a chart for late or forgotten documentation for the day of the appointment. Same with adding photos to the gallery.

    4 votes
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