7195 results found
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Reports
Reports should update immediately. I'm trying to run a commission report after updating some invoices and the chat told me it can take 2 hours to update the information. That's ridiculous! Updates should be in real time with a refresh
1 vote -
Report update
Reports need to update immediatelym I'm trying to run a commission report after updating some invoices and the chat says it only updates every 2 hours! That's ridiculous
1 vote -
Display Membership Status on Calendar Appointments
We would love the ability to quickly see which clients are members directly from the appointment calendar.
Right now, there’s no visual indicator that differentiates members from non-members when viewing the schedule. Having this would help our front desk and providers:
Personalize service and care
Ensure members receive their correct benefits
Support upsells, retention conversations, and consistent guest experience
Reduce time clicking into each client profile to check status
Suggested Improvements:
A small badge or icon (e.g., “M” or “Member”) on the appointment block
Or a color highlight/label option specifically for members
Or the ability to toggle “Show Membership Status”…1 vote -
Require phone number or email when booking an appointment on behalf of a client
Ability to require client email address and/or phone number when manually creating a new client profile (to help with minimizing duplicate profiles)
1 vote -
Marketing performance reporting for one-time blast emails and SMS
Better reporting for OTB, especially conversion to booked/completed appointments (similar to how automated campaigns are reported).
1 vote -
Enhanced Sign-Off Workflow & Expanded Text Capacity
As a Co-Founder and Aesthetic Nurse Specialist, I often review and sign off on forms completed by our estheticians at the direction of our Medical Director. Currently, because I also have sign-off privileges, any form I create does not have the option for the Medical Director to add their sign-off.
To support compliance and clear documentation, we need:
Dual/Hierarchical Sign-Off Functionality – The ability for the Medical Director to sign off on forms created by providers who themselves hold sign-off privileges. This ensures appropriate oversight and maintains a clear chain of responsibility.
Unlimited Text Field – A section within the…
3 votes -
Annual Charting
What we really need is a way to ensure that, for specific services (like Botox, filler, microneedling, laser resurfacing, IPL, vitamin shots, mid-depth chemical peels, micro laser peel, dermaplaning, and sclerotherapy), a medical professional signs off that the client is medically cleared to receive treatment.
We want this to be automated for the Medical Director to signoff on annually per patient.
2 votes -
Set date range on Schedule -> Forms status: Needs review
Need to be able to set a date range under Schedule --> Form status: Needs review...instead of having to click through each date. Would save me LOTS of clicks and I could be sure I've reviewed everything and didn't miss one more easily.
2 votes -
expiring charts
it would be nice if we can set an expiration date for chart notes like we can for forms. in the medical world we need to complete a good faith exam yearly and place standing orders. it would be nice if we can set the chart note to expire at a year and pop back in to their next appointment as a reminder for compliance. thanks!
1 vote -
Organized Galleries: Folders for Every Appointment
Finding the right treatment photos shouldn’t feel like searching for a needle in a haystack especially for patients with multiple visits and dozens of images. By allowing creation of folders within the gallery, photos can be grouped by appointment or treatment type. This not only keeps the gallery uncluttered but also makes retrieving specific images fast, intuitive, and stress-free. For busy clinics and detailed treatment histories, this is a must-have for efficiency and clarity.
3 votes -
Have option to export upcoming appointments from Suspended employee
An option to export the upcoming appointments for a suspended employee to csv or excel would be helpful as we sometimes want this report rather than working exclusively through Boulevard.
3 votes -
expiring services
we offer services for certain months and want them to auto expire and not be booked outside of certain dates
2 votes -
Pre-treatment time that does not block the providers schedule
I would love the ability to create pre-treatment time (e.g., numbing) that is part of the patient’s appointment but does not block the provider’s schedule.
For example:
A patient books Sculptra from 10:00–11:30.
From 10:00–10:30, the patient is numbing in the treatment room, but the injector is not needed yet.
The injector should remain available to see another patient until 10:30, when the injection portion begins.
Right now, if I build numbing into the service duration, the provider is blocked unnecessarily. If I split numbing into a separate service, patients can’t easily book both online in one step.2 votes -
Ability for members to view vouchers remaining on account
Guest are very confused by it appearing that they will be charged the entire fee, when they have vouchers on their account. It would be nice if the verbiage was larger regarding vouchers and also if guest could view how many vouchers they have on their account when they log in.
1 vote -
Membership charge
Sign ups for memberships should be $0, then charged the first of the following month. Not charged the day the client signs up for the membership
1 vote -
Improve service provider communication about changes to appointments
Send notifications to service providers when their clients reschedule an appointment online. We, currently, only get notifications if there is the client schedules or cancels an appointment.
3 votes -
Repeating Appointment Functionality
Repeating appointments and/or blocks need more functionality. For example, if you repeat an appointment once a month the system chooses the same date each month, which ends up choosing days we aren't even open. I am having to go edit every single repeating appointment to be spaced 4 weeks apart. We need option for Quarterly booking, and spacing a certain number of weeks apart, and/or being able to choose the day of the week. There is so much time wasted having to edit and re-edit and re-edit blocks & appointments. It's very frustrating!
3 votes -
Enable Multi-Provider Service Splitting for Single Guest Appointments
We’d love to see Boulevard support splitting a single service across two providers, either simultaneously or in a staggered sequence.
Example Use Case:
• Service: Leave Out Sew-In (total duration: 4 hrs)
• Stylist #1 (First 2 hrs): Performs wash, treatment, blowout, and foundation braids
• Stylist #2 (Final 2 hrs): Installs extensions and finishes stylingThis setup allows us to maximize team efficiency, keep bookings accurate, and provide a seamless experience for the guest — but currently, Boulevard only allows one provider per service.
Suggested Feature:
• While creating a service, allow the option to define it as a…4 votes -
Resource Calendar toggle
We would like an option to toggle the calendar view for resources. Currently, if no resources are selected in the Calendar view and you select an applicable service - a resource is then added back to the calendar view.
We would like a toggle to keep resources unselected.
2 votes -
7 day membership option
We offer a 7 day trial membership and would like to be able to have a 7 day or 1 week option in memberships.
1 vote
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