6472 results found
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Create a way to "un-check in" a client in if you did it by mistake
Accidentally checked in a client by mistake, the only way to undo the mistake is to void the entire ticket and then re-book the client. We should just be able to quickly undo a mistaken check-in
1 vote -
Service providers should get notifications to changes on all appointments.
Staff does not get notified if an appointment is modified or moved from another provider. This causes issues for the staff unless they habitually check their schedules and creates more work for the front desk team because they now have to reach out to make sure the provider sees the update/change.
14 votes -
Notification for blocked patients when booking.
When a patient is blocked from booking, give a warning when business is booking the appointment. As of right now it just says that the chosen provider cannot preform this service instead of saying that the patient is blocked when their name is typed in.
11 votes -
Reward limit at checkout
Hello, we would like to have the ability to limit the amount of reward dollars that can be used during checkout. Currently, the system only allows us to apply the full available reward amount. Is there a way to set a specific limit per transaction?
2 votes -
BOLD TEXT IN MESSAGES
I want to be able to bold text to emphasize things in messaging or also colors.
2 votes -
set same machine reservation if its the s
Keep the same machine booked for the whole appointment! We have two LHR machines and when a client is booking multiple LHR areas (i.e. bikini and underarms) it books one area with machine #1 and the other area with machine #2. The provider uses the same machine for the whole visit so it should be just one machine per client per appointment booked. That way someone else can book machine #2! And we don't have to manually edit every single visit to be with one machine...
2 votes -
Alert on Check In Screen for Late Client
It would be extremely helpful to have an option to set a specified limit (10, 15, 20 min etc.) in which we cannot take a client if they are late, and if that client checks themselves in after they enter their information a pop up comes up and alerts them that they are x amount of minutes late and need to see the front desk.
2 votes -
An option to deselect all for providers/resources (currently only select all or availabe)or save user settings in how we view the calendar.
As an owner and a practitioner of a medical spa, it is frustrating to have to to individually deselect all the resources and/or providers for that particular day(s) that I am trying to view each time I log in. Would love the option to deselect all.
2 votes -
Member Audience Filter
Now with memberships & packages broken out from products, would like to see a filter for these purchase in client audiences.
3 votes -
We have Senior stylists that are allowed to block their book. We do NOT want them to be able to create or edit appts., but just place block
We want to reserve scheduling appointments for our front desk team. However, our Sr. Stylists may need to block their book and they cannot do that unless we allow them to create appointments as well. Can we please change this?
1 vote -
Apply an "Accepts Tips" indicator to each employee.
Our office has a number of providers that do not accept tips for their services and one that does. We would like the tipping option to not display for those that do not. It is awkward to have to tell the majority of our clients to not tip when the tipping screen opens for the sake of one employee that collects tips.
5 votes -
Email marketing call to action text button option
Small addition, but it would be amazing if there was an option to put a call to action button where the client can text us. There's just call/email/visit website.
5 votes -
Someone to talk on the phone with for customer service :)
There's too much to type sometimes to explain a situation. And sometimes it takes a while for someone to reach back out to you. Having someone on the phone could help make the process quicker and have a quicker solution
2 votes -
Allow access to client profile from the "Cancellations" list
When viewing the "Cancellations" tab on boulevard, it should be easier to access the client profile from that page.
2 votes -
Make a report the accountant can use for total balance of gift card and usage of gift card. This way liabilities can be reported accurately
Gift card reports
2 votes -
Need to have a report that can be run for gift card balance totals so the company balance sheet may be updated by accountant.
Gift card reports to be more thorough and usable.
2 votes -
Customize individual tips at checkout
Customers need the ability to leave a different tip amount for each provider, not a generic percentage across the board.
2 votes -
Scrollable view of available dates and times in online booking
When clients are booking on the widget allow them to scroll through days and see available providers for each day rather than selecting a provider and then a day.
10 votes -
Ability to set service prices by staff role at the business manager level
This would allow a business to set service prices by staff role at the business manager level and would be applied across all locations, for all staff in staff roles.
1 vote -
Add required forms/charts to the client/patient profile as needed
It would be nice to add digital forms in the client/patient "Forms and Charts" tab as needed vs only the appointment, and/or the ability to upload PDF documents into Forms and Charts.
1 vote
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