We should be able to accept or decline online bookings before they are scheduled onto our books. It doesn't make sense that I am even having to put this in as a suggestion. Other programs have done this 10 years ago and there is no downside to it. A client will get a notification saying that the booking is under review and will be notified when accepted or declined. The salon/studio gets a notification under a master account and should be checked first thing in the morning to see if it works in the books or not. If a stylist/therapist has NOTHING scheduled for the day, but someone books online for the last appointment of the day, why should we look like the bad guy to have to call them back and cancel it because they are not booked. (this is obviously the worst case scenario), but this is something that will help all businesses. If the appointment booked leaves a 30 min gap between the next client or the client before, then we should be able to send them a notice that the client needs to approve. "your 2:00 appointment could not be scheduled, but we do have a 2:30 slot available, would you like to accept". They accept and now we have no gaps in the schedule.