Settings and activity
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172 votes
Hey Asenath, thank you for all your feedback! We've noticed that you've left comments across several ideas, many of which relate to booking. We're doing a lot of research on the next iteration of self-booking right now, so our product team will be reaching out soon to schedule a call with you to gather more feedback.
On average, our default scheduling settings drive significant efficiency and increase business' service sales 30% in the first year using Boulevard. That said, we're also aware that the factory settings don't work for every business, and might not be the best fit for your business. With the latest Precision Scheduling refresh at the end of March, we now have more options for configuring self-booking, like adjusting the number of available times we offer to clients. A member of our support team will be reaching out to work with you on how best to adjust…
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Joseph Bae
supported this idea
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We should be able to accept or decline online bookings before they are scheduled onto our books. It doesn't make sense that I am even having to put this in as a suggestion. Other programs have done this 10 years ago and there is no downside to it. A client will get a notification saying that the booking is under review and will be notified when accepted or declined. The salon/studio gets a notification under a master account and should be checked first thing in the morning to see if it works in the books or not. If a stylist/therapist has NOTHING scheduled for the day, but someone books online for the last appointment of the day, why should we look like the bad guy to have to call them back and cancel it because they are not booked. (this is obviously the worst case scenario), but this is something that will help all businesses. If the appointment booked leaves a 30 min gap between the next client or the client before, then we should be able to send them a notice that the client needs to approve. "your 2:00 appointment could not be scheduled, but we do have a 2:30 slot available, would you like to accept". They accept and now we have no gaps in the schedule.