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  1. Following options listed below is not visible for the publish forms, we need to control the scenario's where can say "Yes" or "No" to any of the options below regarldess the forms are publish or it's in the draft mode. In the current implementation, following options only appears for the draft forms&charts

    With Appointment Booking Confirmation
    With Reminer
    With same day reminder
    At check-in with Duo App

    Screen Shot 2025-05-28 at 4.47.27 PM

    1 vote
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  2. Please add a separate tab within "client notes" for "communications" specifically so that the client notes section can be reserved for important information

    1 vote
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  3. have a spot on profile for BMI

    1 vote
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  4. When selling a membership over the phone, have a way to send the patient the membership agreement via text for them to sign like all other forms. This particular patient can not come in to the spa and is not comfortable using the online platform,

    1 vote
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  5. Many services require multiple products to be used, so allowing for more than one product to be used per service would allow for better inventory tracking

    41 votes
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  6. We should be able to accept or decline online bookings before they are scheduled onto our books. It doesn't make sense that I am even having to put this in as a suggestion. Other programs have done this 10 years ago and there is no downside to it. A client will get a notification saying that the booking is under review and will be notified when accepted or declined. The salon/studio gets a notification under a master account and should be checked first thing in the morning to see if it works in the books or not. If a stylist/therapist…

    1 vote
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  7. It would be helpful to be able to change the client from the appointment edit screen. Currently we have to cancel an appointment and create a new one. This is challenging when there are multiple providers with add ons and different services. This is usually an issue with our membership clients. Being that they can share their membership, they sometimes book people other than themselves for appointments instead of creating them their own profile. Also, we sometimes have parents who book for their children and so on and so forth.

    1 vote
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  8. If we could enable certain services to only be available for online booking if they are established clients. This would be useful for services that require a consultation prior.

    1 vote
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  9. Payroll report that includes Clocked hours

    Services performed with treatment price and commission earned

    Products sold with price and commission

    Tips received (ideally per service or per day)

    Daily totals and overall payout

    This report was essential for reviewing payroll and reconciling provider compensation.

    1 vote
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  10. Have recipients name and from on gift card, in case gift certificate is lost we can look it up.

    1 vote
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  11. BLVD currently doesn't have a way to automatically redirect the client to a new page after an appointment has been booked through the standard booking widget. This is a very simple function and a critical one for anyone who runs FB ads. We need to be able to track conversion from the booking widget and this is what's necessary to be able to do it correctly. I was told by BLVD that i need to build a custom booking widget in order to redirect to the Thank You page. That is NOT acceptable. This is very simple and pretty much…

    1 vote
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  12. It is helpful to have a simple text or email with a few financial metrics, sent to us at the end of the day. For example, service sales, product sales, discount total, and total sales. If this could be turned on to send daily at the EOB that would be super helpful! Only sent to "owner" access.

    1 vote
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  13. When we book appointments internally either by call-ins or by various staff members via the app. Have who booked it labeled on the specific appointment. And a way to see any edit, updates, or reschedules listed on the specific appointment. Helps track if there is a scheduling error etc.

    1 vote
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  14. Send an automatic email to clients a few weeks before their voucher is set to expire.

    9 votes
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  15. Allow preset options during checkout for tipping based on dollar amounts, not percentages.

    2 votes
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  16. You can only adjust and save a specific client's duration on the book and save it. I would like to be able to just add a new accomodation under their profile.

    2 votes
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  17. I need to have the ability to have commission calculated off of the retail price of a service. Currently if a voucher is used there is no commission paid as the price is $0. Also if there is a sale then commission is calculated off the sale price. This causes us to have to manually run reports on services rendered then manually figure what commission is owed. This is causing us to have much more work for office staff.

    2 votes
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  18. Be able to customize a message to clients about booking. In my case, I would like to tell clients to please carefully read descriptions.

    2 votes
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  19. Option to select Customize Payout or Payout Evenly. Currently the amount paid in for a package is divided equally amongst all of the services allowed to be utilized for each voucher. However, if the package is a massage, facial, shampoo blowout, and makeup.... Some services are at a lower price and should not be paid equal to a higher priced services. For Example:
    $350 Day at the Spa = Massage, Facial, Makeup, Blowout. Currently pays out at $87.5 each but should be $80 massage, $150 facial, $60 makeup, $60 Blowout
    Also, if Account Credit is selected: an option to remove…

    1 vote
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  20. Allow tracking of disposables with specific services without it showing on the invoice/receipt to patient

    1 vote
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