5884 results found
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New Sale button in Client profile
A button similar to New Appointment, but just for New Sale in the client profile to be sure you have the correct client/don't have to search for their name.
3 votes -
Clients that share a phone number having indicator in Contact Center and on client card that number is shared
Not sure what would be most helpful,
But I can only imagine that families that decide to use a single number for their persons causes the same redundancy issues on Blvd's side as it does for salon staff.
In contact center, it would be helpful if messages received indicated that there were multiple contacts with that number so staff could determine which client or such the message is pertaining to. Possible errors are messages like this: Received from X, "cancel my appt tomorrow and move it to Saturday". Appt is deleted and moved to Saturday. Client X's son Y comes…
3 votes -
Field for short paragraph at staff scheduling page to store added notes about schedule
Allows slight decentralization of staff scheduling across management if contained within the platform rather than going back and forth between staff to figure out what implicit schedule was
2 votes -
1 vote
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Please try to get an online booking system like STX software. There online booking is great
We just transferred to BLVD from STX and all of our clients hate the booking experience and they are tech savvy and got frustrated with booking online. its not customer friendly.
6 votes -
Customizable Alert Settings in Manage Tab
Similar to the way Permission Groups is set up, client has requested a menu for customizable alerts where they can choose to receive a notification for various trigger events (ie. a Customer credit card on file has expired)
2 votes -
Restrict Clock in accessibility to Restricted IP Address
Have the ability to only have staff be able to have the access to clock in through the restricted IP address to avoid accidental clock ins from home
8 votes -
Indication at checkout & on client profile of most recent payment method used
Many clients have multiple payment methods and it would be great to have an indication as to which payment method was most recently used - highlighted in blue or an icon next to it
3 votes -
Only allow certain privilege groups ability to move appointments
Since we are a salon, we are finding that our employees are moving appointments to them to book themselves up or to move them to another employee. It would be nice if only certain privilege groups could do this.
7 votes -
Ability to schedule future rebill date for Paused membership status
Currently can only pause or set a future rebill date on an Active membership. Need to ability to Pause and set a future rebill date so that business does not have to manually reactivate billing and has accurate paused/active membership data.
7 votes -
Transactional history of gift cards
Ability to track the transactional history of gift cards including applicable orders and remaining balances
7 votes -
Add search field in waitlist page
Add search field to find specific client in case multiple waitlist appointments are made regardless of date selected
2 votes -
Checkout and redeem vouchers (improve flow)
controls/prompts to make sure that if a client has a membership to redeem that is chosen as the tender type instead of accidentally charging the customer's credit card directly.
6 votes -
Customize whether resource is busy during processing/transition time OR Client Transition Time
Would like to be able to have time at the end of service that the client is still "busy", but the resource is open. After a service we need some downtime for the client before they can start another service, but they're not using the resource from the original service.
3 votes -
Individual booking widget links per service provider
Allow booking widget workflow to be specific to service provider where a link would take a client to the services specific to the service provider and then to appointment availability to allow service providers to easily share with clients.
37 votes -
Promo attached to an order at the time of booking that can be applied to an item that is not yet included in order
Would like to incentivize online booking by allowing client to attach a promo to online booking for a discounted product purchased upon completion of service
3 votes -
Allow negative numbers in beta report filters
I have tried to filter a beta report to only include discounts. The filter doesn't allow negative numbers, so I can never get just the discounts included.
1 vote -
Memberships - Expiration term starts after first use
Business would like the option to have the membership term to start after the first voucher is used, instead of expiration date being based on purchase.
1 vote -
Service Provider Tags for Easy Client booking, tags searchable within the Dashboard - Details Below
Per Fox & Jane's request: "Essentially our goal is to have every service provider tagged with their specialties (i.e. blonde specialist, cutting specialist, etc.) and to have those tags searchable within BLVD. The reason for this is because our customer care team handles all location bookings and it's very hard to keep track of every stylist's specialties. Currently, we're using a Square space website internally that has searchable tags, however, we would LOVE to use blvd for this instead (if possible)."
1 vote -
Appointment Details after visit complete that include; arrival time, active time, checkout time
Report per staff member over a duration that shows metrics per service of averages of these.
This would be a fantastic tool given the vast data that Blvd is naturally tracking. Although it will suffer to human errors and inconsistency, it should all average out in the end. This type of report could be used to understand which staff are being improperly auto-scheduled for durations that are too long or too short in practice. I could only hope salon management would use this data to better cater to the staff/customer/potential revenue stream. It would also allow an underlying knowledge of…
5 votes
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