5884 results found
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2 votes
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1 vote
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Social Media Scrape to Apply to All Clients
Was very much SOLD on the this feature and it's incredibly disappointing that it's not working on all client profiles
3 votes -
Be able to process a refund for an online purchase
An order that was placed online and a guest is trying to return in store - we're trying to accommodate their return but of course since it was a purchase made through our website, it will not show in BLVD
2 votes -
Shorter Appointments having less availability
For appointments that are shorter in duration if most appointments are 1h+ I would love if there was a way for online booking offering less amounts of times for the shorter appointments and coupling them with existing appointments. For example if a stylist has a haircut appointment at 12:30, only offering for that day 12:15 or, 1:30 so the appointments are stacked instead of separated out.
13 votesOriginally thought we were going to include this in the March 2024 update to precision scheduling, but it didn't make the cut.
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If search for client with phone number and they're not in the system
Starting to enter a new client clears the form and the phone number is lost.
When creating new appointment - will search by a phone number, if phone number doesn't come up they'll click "create new client" - but number they entered defaults to "first name". When they delete the number from first name, the entire "new client" form disappears
6 votes -
Custom payment terms applied to membership subscription
i.e. pay annual one-time membership cost and monthly benefits provided to client on a recurring basis, such as in the instance of gifting a membership.
4 votes -
Present the vertical scroll within the online booking widget for service providers more clearly
Feedback that the online booking widget doesn't show that clients can scroll up and down to view service providers available to book as clearly as possible
17 votes -
report of requested appointments for stylists
to inform stylist and salon of clients being fed into the chair as opposed to stylist putting their own clients in the chair.
1 vote -
Add Product Recommendations to Client Profile & Appointment
When working with a client it would be great to just add a product recommendation to their appointment ticket so it's already there at checkout and doesn't need to be added. Or at least be able to add the product recommendation to their profile so the front desk knows specifically what was recommended
4 votes -
Hyperlinks to order details in the client profile
Ability to have transactional history of the client available from the client profile. Ideally, service and product purchases link directly to sales order.
8 votes -
New Block option whereas can only be deleted or edited by a certain privilege group
Use cases:
- Using blocks above schedules as sticky notes for informational purposes
- Administrative holds
- Service provider came in late/left early and management wants that ALWAYS shown for transparency to all staff.
- Locked lunch periods that can't be moved by unknowing receptionists
- Training periods
2 votes -
Disabling Finishing times and overriding staff customized finishing times
When finishing times are disabled from location it should remove any customized finishing times per staff.
1 vote -
Texting widget for website
you should have plug in button that we can put on our website that says "start texting" so all they have to do is press that button and it will route them to their imessage with our numer already there so they can text directly from the website like instagram has
6 votes -
Schedule view for all locations under business management
Schedule view for all locations under business management
-Easier for multiple locations to see every staff's schedule at all locations
5 votes -
Ability to discount purchase of gift cards
Allow for the ability to discount the applied payment of gift cards while maintaining the whole balance on a gift card
4 votes -
For the duration of the pandemic, have the self booking clients prompted to confirm that they are not exhibiting a fever...
...not sick currently, not in contact with a COVID case, and willing to observe the salon and local health department's policies for the planned appointment. (if the salon and/or business partner enables this setting).
Depending on state, city, and salon; there are many concerns regarding making sure that salons are best equipped to continue on during this crisis. Having this prompt that the clients would have to check off or affirm will provide Boulevard salons one further thing to share with their staff and clients that the salon (and software suite) are doing in the name of better public health…
4 votes -
Referral source at booking for new clients
If new client is booking online for the first time, prompt them for referral source for reporting purposes.
30 votes -
Service charge percentage vs dollar amount
It would be much easier to assign a percentage vs a dollar amount since i have varying levels of stylists
2 votes -
2 votes
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