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  1. 1 vote
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  2. 1 vote
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  3. alot of clients are saying that they are not able to back out of there order online status, that they need to erase history in order to start over, there should be more of a "x" icon on the right and then says "are you sure you want to cancel your order"

    3 votes
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  4. It is not fare when technicians can add their own request, clients should be assign fairly among the technicians! Only Front desk and manager should be allowed to add a "Request Technician" Tag

    1 vote
    0 comments  ·  Admin →
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  5. Ability to specify automated sends of reports i.e. owners/managers receive weekly sales report

    76 votes
    Waitlisted  ·  9 comments  ·  Admin →
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  6. 1 vote
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  7. The waitlist does not show the add-ons that clients requested. This would be helpful for scheduling purpose.

    2 votes
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  8. When adding services a provider is able to be booked for, there needs to be an option for multiple or all services that are listed. As of now, when you go into the employee's profile, you have to individually select the service(s) they are bookable for. It is time consuming and sends the user back to the home page after only adding one bookable service. If the Salon is not able to do it them selves, then support must have the option to do so.

    7 votes
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  9. Commission report broken out between payment methods

    2 votes
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  10. This business is asking for the Voucher Redemption report to report on manually redeemed vouchers in addition the the redeemed vouchers during checkout.

    4 votes
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  11. As we're concerned there could be another closure due to COVID, we would like for there be a book tab "Salon closed due to COVID 19, WAITING LIST" for putting someone on the waiting list. So if the salon is closed and no one is at the salon to take calls and book appointments they can be referred to go online and book to be put on the waiting list. This allows us to call them when we get a date to re-open. I think all salons would really benefit from this.

    4 votes
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  12. This report included all of the below and was also available in Booker.

    Sales:

    Services

    Products

    Gift Cards

    Memberships

    Cancellation Fees

    Promotions

    Adjustments to sales (not promotional)

    Tax Refunds

    Payments:

    Gift Cards (prepaid on old report)

    Refunds

    Refund by Gift Card

    Other:

    Sales Tax

    Sales Tax Refunds

    Tips

    Credit Card Processing Fees (Blvd holds fees on each transaction, we used to be billed separately once a month. I now need to know this on a daily basis)

    A format that includes Gross Sales, Net Sales, etc. as close to the old format as possible would be great. I'll need by…

    6 votes
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  13. Whoever is checking out a new sale (i.e., product) and they're logged into their BLVD account, automatically assign the seller that's logged in.

    6 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  14. ...instead of only after the original time of the cancelled appointment has past. Currently, cancelled appointments don't show up in client history until they are "history" this can create booking confusion when a client is referencing a cancelled appointment and we can't find it without searching the cancellations report. The cancellation list is very hard to search through since you can't filter or just search a client without loading page after page.

    We have a call center team and this has created a lot of confusion for them

    15 votes
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  15. Edit PO after it is in pending state (currently no changes can be made)

    2 votes
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  16. At the moment service providers only get notified when the client self-cancels their appointment. They should also have the ability to set their notifications preferences so they get notified when an appointment gets cancelled at the front desk as well.

    11 votes
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  17. Clients may share vouchers between client profiles

    36 votes
    Waitlisted  ·  3 comments  ·  Admin →
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  18. It would allow me to sort and see data how I prefer at any time - that way blvd doesn't have to put in a thousand personalization options.

    7 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  19. Our business just started using Boulevard and as a receptionist I noticed that the Ipad does not instruct the client when to swipe their cards. It displays a tip and signature screen, then goes back to the welcome screen when my side is asking for a card. Can this be updated to tell the clients when to swipe their cards?

    Thank you!

    1 vote
    0 comments  ·  Admin →
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  20. There needs to be a privilege option to either approve or restrict the ability to merge clients. Because this action is final it's quite dangerous to allow anyone with a log in to be able to perform this function.

    5 votes
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