5924 results found
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net promoter score via texting
Net promoter score via texting has a much higher usage rate than asking through email. We should ask clients about their experience via text, not email.
2 votes -
Please make repeat timeblocks a singular entity instead of separate, repeated blocks.
Making a mistake on a repeat timeblock booked weeks out is a disaster. You have to go and individual delete or edit each one.
3 votes -
1 vote
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1 vote
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Slack for Staff Members
A way for the team to communicate internally with the entire team via the dashboard. ie: Slack integrated into BLVD
8 votes -
Ability to Disable "First Available" Option in Booking Widget
In the case of a salon with only booth renters, this would force the customer to pick their stylist - "first available" might get tricky with 1099 contractors because the business could be viewed as technically assigning specific hours to the contractor
14 votes -
A report to view all staff commission rates in one place
Would like a list of staff and what % commissions they receive for products and services. Just the flat rates all in a list so I don't have to go to each staff profile to review or use the current commission reports that shows their % for a given date range.
5 votes -
1 vote
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When rescheduling appointment and going to a different day, calendar should default view to All Staff Working + Originating staff
Currently shows strange selection of staff which appear to be staff that were working same as originating date, which is probably the least helpful view.
A power-user feature would be when opening a new day, to show originating staff, mark as not working and show context jumps to days that are nearby (Blank is working +2 days on Tuesday and +3 days on Wednesday. Then also show the columns of staff that ARE working that day and highlight the staff that this particular client has previously been in with.
So you'd like to reschedule for this Friday, so sorry it…
1 vote -
2 votes
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are clients able to input their credit card information
for clients to book online are we able to require a credit card to hold on file to hold there appointment
so if they no show we are able to charge the card
3 votes -
4 votes
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Cancellation Reports
Able to filter cancelled appointments or cancelled new clients so we can email those clients to try to get them in again!
97 votes -
Filter cancellations screen to determine what appointments per a staff and/or per a time period could be used to fill books.
Example, staff member goes on leave of absence, appointments for this provider must be cancelled. Then business hires or extends hours to another provider. Going through the cancellation list to manually see which appointments can be salvaged is possible but would be easier if the format was filter-able by date of appt and service provider.
1 vote -
2 votes
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1 vote
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1 vote
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1 vote
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1 vote
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Checkout order - flow
The ability to have the card swiped first, then the client signs and adds gratuity if desired. Currently, we have to sign and add gratuity first before swiping. Client does not like the order and says everywhere else in the world is currently doing the opposite order for charge outs.
13 votes
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