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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7188 results found

  1. It would be easier to differentiate in a glance between those here and not here yet.

    9 votes

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  2. At any point staff can take extraordinary amounts of salon data. This is terrifying. Ability to do reports is needed for most front of house staff, but taking transaction data and client data for years within minutes and sending csv(s) external should not be one in the same privilege level.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  3. The current average spend is based on the absolute totals which may also include gratuities. This skews the numbers. It would be great to have it calculate it based only on services, products and take into account the deposits.

    1 vote

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  4. Under our previous system (Booker), clients could walk in, select a gift certificate template, tell us who it was for, what they wanted included on the gift, add special messages, etc. and we could print a nice color gift certificate for them to take with them. While we were talking with the sales folks at Boulevard, I was led to believe that this is also possible with your system (this is in addition to clients being able to buy gift cards online themselves without our help).

    So far, I have not been able to find anything close to this with…

    10 votes

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  5. Because of the serums/chemicals/ water/ towels that we have to use throughout a hydrafacial the brow lamination would be ruined if performed PRIOR to the hydrafacial. Brows can not get wet for 24-48 hours after a lamination and tint. If we were to do the brow lamination AFTER the hydrafacial on top of raw waxed skin, the client could have a very serious reaction because of the peel/serums already applied. Contacting the clients before hand to inform them of the contraindications can be difficult. Clients become upset when they book the services together and find out they can’t get both.

    4 votes

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    Waitlisted  ·  0 comments  ·  Admin →
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  6. We moved from Square to BLVD, and one feature that I miss is that as a salon owner, I would receive text and/or email notifications each time my staff had a new appointment scheduled or cancelled.

    It would come through as:

    "Owner's Copy: Makenzie has a new appointement with Andrea Johnson for a Lash Extension Full Set"

    It was nice because I could gauge what the new appointment flow was... without having to manually log in and view the new alerts.

    19 votes

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    Waitlisted  ·  3 comments  ·  Admin →
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  7. In the Client Visit Frequency report, please add a column for the 'service type' (short cut, long cut, etc.)

    4 votes

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  8. Ability to include photos of products that are sold online through their booking widget.

    3 votes

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  9. Some clients can only do certain days. So say if someone can only do Mondays having the option to click on a Monday and having all Mondays down in a weeks view.

    1 vote

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    1 comment  ·  Admin →
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  10. 4 votes

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  11. 5 votes

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  12. 59 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  13. Creating a marketing email blast that personalizes the email to each client informing them of how many points they have accrued.

    5 votes

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  14. 17 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  15. The business wold like to be notified with a notification or a sound alert when a walk in is made on the iPad

    4 votes

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  16. Have an employee leave tracking sheet in the dashboard.

    4 votes

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  17. Business would like to see the appointment details in the SMS notifications when appointments are booked.

    1 vote

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  18. The Boulevard team is great and so helpful but anytime there are imports or beta reports created it's my username that's logged as who created it. This can be confusing to our team members, it would be nice to easily distinguish what was done by BLVD to get to the bottom of situations faster as needed.

    For example, when we need help with beta reports the BLVD team creates the reports and it looks like it's by me so no one thinks they have the authority or should delete the report. Also, I get confused because it looks like I've…

    1 vote

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  19. If I am searching for a particular date at one location and switch to anothere location, the date should stay the same, not always jump back today's date.. one can click the 'today' button for that.

    10 votes

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  20. Currently, dev teams can 'hard-wire' the custom booking flows as needed but this isn't scalable as any changes to the flow (adding, removing, or modifying services, add-ons, and modifiers) also requires continued dev assistance. This distinction through the API would allow our team more flexibility and autonomy over our custom flow

    1 vote

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