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  1. Add service and product names as columns in the Payments & Refunds report to eliminate the need for cross-referencing with the Detailed Line Item report. This enhancement would streamline the reporting process by allowing users to see transaction details and the specific services/products in a single view, improving efficiency in financial tracking and reconciliation.

    Current Pain Point: Users must manually cross-reference between two different reports to match order numbers with their corresponding services and products, making the process time-consuming and potentially error-prone.

    2 votes

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  2. This would make life way more simplified if tips had to be full dollar amounts.

    2 votes

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  3. 5 votes

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  4. In history, it should just show the entire details of the order to avoid the constant back and forth when wanting to see more details. Or at least have Order history and APPT history separately

    10 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  5. add a flag for messages that need further attention or review, or more info. Or at least make message unread to others can see it and notice. When you have multiple people looking at message and then a bunch of others come thru they get lost.... some sort of way to know this need follow up. thanks

    11 votes

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  6. When filtering a report by Staff Name, having the ability to select between Active, Inactive or All. Similar to the Employees tab under Manage Business.

    2 votes

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  7. Need to be able to see the whole Monday-Friday work week for every provider regardless of how many providers are scheduled.

    2 votes

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  8. It would be great for the system to reflect the original single service price and have the option to show the discount based off package price. This is essential to show the client how much they are actually saving.

    2 votes

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  9. When checking out a patient with repeat appointments, there should be a reminder at the second to last or last appointment to notify staff that the repeat appointments are ending soon.

    2 votes

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  10. The confirmations to clients come from Boulevard (as the email sender), but the thank you emails come from the Salon (as the sender). All should be from the salon to be consistent and for clients to be able to search emails and easily find the information.

    202 votes

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    Waitlisted  ·  6 comments  ·  Admin →
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  11. Series and packages should be under services and not products. Clients should be able to purchase online and be able to book services in a package one service after another with different therapists.

    3 votes

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  12. When we update a service on client's appointment, it doesn't automatically update the resource that's associated with the appointment. It should be linked so that it auto-populates when the new service is selected to avoid any issues.

    4 votes

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    1 comment  ·  Admin →
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  13. We have a post care form that I would like to add, but when the client "submits" the form, it would not be able to be reopened in the client portal. If they could still click into the form and be able to view without editing, this would be ideal. Thanks!

    2 votes

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  14. Currently you can select your businesses gift card link to add to your website. This is great but it brings the user to a separate page outside of the business website. If there's a way to create a deep link for the gift card section in the widget, similar to the deep links for the service categories or services themselves, that would be amazing!

    The purpose of this would be to avoid having the client bounce out of the business website.

    3 votes

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  15. We need to be able to charge taxes on gift cards at the time of purchase. Otherwise our system charges taxes at the time of redemption which puts the taxes on us or we have to charge the client taxes which takes away from the purpose of the gift card and is not a smooth client experience.

    2 votes

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    1 comment  ·  Admin →
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  16. Make Charts non-visible to admins due to HIPPA

    2 votes

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  17. allow an easier way to input account credits. Rather than having to do a sale to place in client chart. As well as easily being able to see why a dollar credit was added, and being able to specific what it can be used on.

    3 votes

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  18. Considering there is currently no way to mass update unit costs for products, it would be nice to have a "save this as the default unit cost" checkbox next to the price when receiving purchase orders.

    1 vote

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    0 comments  ·  Admin →
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  19. Email that auto sends once appointment is completed. Can be customized however business would like!

    13 votes

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    1 comment  ·  Admin →
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  20. If you could simply rearrange the add on services to put them in your desired order that would be amazing. Currently, you have to delete them all and re add them if you want a certain one at the top.

    3 votes

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