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Welcome! We're excited to hear how we can help elevate your business. When sharing your feedback, paint us a picture of the challenge you're facing and how solving it would impact your day-to-day operations. The more context you give us, the better we can craft solutions that truly work for your unique needs. Together, we're building the future of self-care business management.

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7187 results found

  1. Currently, you're unable to set a permanent discount for a client for products like you can for services. It would make legacy pricing for injection based services possible if this was added to the platform!

    1 vote

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  2. Is there a way to approve network at ALL locations

    1 vote

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  3. The business would like automated text to be sent to clients when the membership is about to expire.

    10 votes

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  4. Allow the booking widget to be compatible with Showit websites.

    2 votes

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  5. We shouldn't be charging service tax for a cancellation fee because the service didn't happen!

    7 votes

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  6. We'd like the option to trigger the rating screen at checkout through the Duo, similar to how gratuity is collected.

    2 votes

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  7. utilize tags to mass apply settings such as whether those clients see an option for gratuity at checkout and other client accommodations

    2 votes

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  8. Ability to add a hyperlink to a product or service's description in the booking widget.

    3 votes

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  9. It would be convenient to be able to add a new client through the "Message" tab without having to click the "Client" tab. Being a new location, we have new clients messaging us to get scheduled so when I add them as a client, I have to copy their information down, then click the "Client" tab to "Add New Client". If this can be done through the actual message itself, it would save on time and efficiency.

    7 votes

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  10. When a client books a 'guest of' when we hover over the appointment, both appts should light up so we can see they are together....

    19 votes

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  11. Sometimes, services are not checked out same day but we would still like to calculate how much of our sales were actually from that day.

    2 votes

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  12. Heya.
    I would love it if after an appointment is completed in the overlay, I had the option to redirect clients to a specific page on my site.

    1 vote

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  13. It would be amazing if the Manager/Salon received an email notification when a client books an appointment online so whomever is managing the salon and schedule can keep on top of when an appointment is booked online when they are not currently open/at the salon with the dashboard open to see the bell notice. Currently only the provider is notified which doesn't help management with ensuring schedules are correct and all information needed from the client is collected before their appointment if client books online outside of working hours. The salon/management receives an email notification when a client cancels and…

    11 votes

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  14. 2 votes

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  15. It would be really helpful if we could see the name/SKU of vouchers used in orders. We have a few different memberships and also often award promotional vouchers and being able to quickly see which exact vouchers were used at which appts/which orders would be helpful.

    2 votes

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  16. All the before pictures I take are saved in the profile, but to open them they open in individual browser tabs instead of opening as a pop-up within the exist browser. It would also be nice to have a little thumbnail that shows the photo before I click on it.

    2 votes

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  17. Not have just a credit card option for free services (such as corrections). We have to change the amount and then go to "Other" to close out the ticket. Also, even if the service were free not everyone wants to pay a tip by credit card, which is all this options currently provides.

    4 votes

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  18. Provide a detailed list, log or trail of all appointments that have been booked, canceled, or rescheduled. Admins need to have an overview. Admins need to keep an eye on the schedule, and at this point only the induvudual service provider gets an update on the appointments. Give admins ability to see all new bookings, cancelations and reschedules.

    8 votes

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  19. I'd love the option to still offer group appointments for online booking, but only for groups of 2-3.

    Right now we will sometimes get larger groups 4/5/6+ booking online which not only gets complicated, but we also have a separate process internally for larger groups.

    7 votes

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  20. If there could be a question at check in/check out with options to select how clients found us then we could better track what methods of advertising are working the most efficiently.

    2 votes

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