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6505 results found

  1. Brand level utilization report

    Track utilization of products by brand to decide which brands to continue to carry

    2 votes
    0 comments  ·  Admin →
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  2. Email market to clilents with recommended services based on history

    Would like to send marketing emails recommending service x because you liked service y

    2 votes
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  3. When DUO is disconnected, show a red banner at the top of dashboard

    "Duo is currently not connected, please try to reconnect or click here to troubleshoot". This would give staff a heads up to get this reestablished prior to a sale rather than during.

    15 votes
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  4. Remove Black Gradient from Booking Widget

    7 votes
    1 comment  ·  Admin →
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  5. Make client history viewable on professional app

    My salon 99% uses the professional app and we do not rely on a the dashboard to operate. When viewing a client's history notes, this isn't possible and we do need to use the dashboard. Client history on app please!

    15 votes
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  6. Please change or add a way to BYPASS security deposit if patient already has one

    I require a $100 deposit for my patients when booking. This is there, as I have explained to my patients, as a fee if they no show. Unfortunately, everytime they book, they are required to put another $100 deposit down so many of my patients have $200-300 in credits. I need this option to be bypassed when they already have a $100 deposit on their account.

    4 votes
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  7. New appointment reports

    ability to see how many appointments were booked in a day or time period. not just online bookings but manual bookings as well

    1 vote
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  8. Undo button on email marketing

    There should be an undo button when creating email content since error clicks happen

    1 vote
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  9. The ability to change the card payment method to card present (tap/dip/swipe)

    4 votes
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  10. offers limited by staff

    Currently we would not like to discount all staff, just some staff, and I cannot seem to find a way to do that. It would be ideal to add another rule so that we could market certain staff only.

    14 votes
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  11. Total Report

    It would be great to be able to view all sales information on one report (i.e. Sales, Payment Method, Type, Employee Total)

    10 votes
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  12. Service Categories- ability to add an entire category to service providers

    4 votes
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  13. Product Records Report - Add Price of product

    The Service Record report includes the price of the service. It would be logical for the Product Records report to also include the price. That way I can export and audit ALL pricing in the system and ensure fewer errors.

    7 votes
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  14. Count No-Show & Early Cancellations in Client History even when charged per cancellation policy

    Currently an appointment shows as completed if we charge them per the cancellation policy. the BLVD process is to click the cancel button and then document the appt as either late cancellation or no-show, upon which we are asked if we want to charge the customer. Charging the customer should happen, per the policy, but the appt status should remain No-Show or Late Cancel.

    91 votes
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  15. Front Desk Report - Detailed Time Log every step.

    As we have Unconfirmed > Confirmed > Arrived > Completed in the Front Desk view.

    It would be great to actually track exact time the client arrived. Was active and checked out with the exact time log. Boulevard already Logs this information, we just need a report of it.

    Example client Anna had a 1pm appointment but came at 1:10pm

    Stylist John took Anna at 1:15pm to his chair but spend 3.5 hours on her instead of the 3 hours allocated.

    Anna Checked out at 3:45PM, instead of ~3pm.

    As a business we want to know 2 things. If the…

    15 votes
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  16. Bypass first page of the booking widget

    make the first page of the booking widget optional. They would like to bypass it and go straight to service categories

    2 votes
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  17. please remove our closed day from the calendar view

    please remove our closed day from the calendar view - do not want to see that on my 4 day view.

    1 vote
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  18. Recurring daily appts

    3 votes
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  19. Void Refunds

    1 vote
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  20. Block out time for multiple service providers at once, like a group block

    4 votes
    1 comment  ·  Admin →
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