7199 results found
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edit auto confirmation texts
I HATE the auto confirmation and reminder messages and I want to be able to edit them fully. I hate that you guys charge so much for text messages, even when it doesn't cost you anything. I hate that it's 5 segments for one reminder text. So that's my feedback
2 votes -
marketing
Would like to set branding for marketing emails - i.e. default fonts and colors. Each time we send market blasts we spend so much time changing the font of every box, every button, etc.
3 votes -
Push notifications sent when booked through the app
To have a push notification or text sent sent to service providers when another provider books an appointment through the app.
3 votes -
Receive a notification when products are sold via the booking overlay
To have a notification sent to the business when retail products are sold via the booking overlay. So that the staff can prepare the item sold.
3 votes -
Ability to turn tip setting off for specific services
Since we provide aesthetic services and medical spa services. It would be helpful to turn off tip settings for specific services that it is not customary to tip on. For example laser hair removal or botox services. Having the check out screen bypass the tip setting for certain service would be help. A selection option on the service settings that says. "Turn off tipping for this services" would be helpful.
2 votes -
Referral Program credit availability
Referral Program credit available for referring patient immediately after the referred patient checks out instead of waiting 24hrs.
2 votes -
report on which credit card processing has been sent to your bank account with date of post and which ones are pending.
We need to be able to go in and understand which days will be posted in the future and which ones have already posted in to business account.
3 votes -
Option to Delete Client
It would be helpful to have an option to delete a client profile.
9 votes -
Phone or ipad locks
Please have the phone or ipad LOCK onto boulevard app when clients are checking in for their paperwork. Our office phones and ipads have other apps which can be confusing when clients are in midst of filling out paperwork if they accidentally move out of the Boulevard app. Other software do this by requiring staff user password to get out of the app once locked.
2 votes -
Improve Signature and Date Entry on Forms
We've noticed that the current signature and date entry fields on patient forms are not very user friendly, especially for our older clientele. Many patients struggle because:
- the buttons and options are small and hard to see/read
- there are multiple steps/buttons, which makes the process confusing especially for the signature part.it would be helpful if the signature/date section could be simplified and made more accessible - for example, large buttons, clearer instructions, and a more streamlined entry process. this would improve patient experience (many of them get frustrated and upset) and reduce time spent assisting clients with.…
5 votes -
Commission cost per service instead of percentages
The ability to input FLAT commission amounts per service, instead of percentages.
5 votes -
Check In - After Phone Number is Entered, Arrow Button should turn Green
When a customer is checking in and enters their phone number, the arrow button at the top should turn green, so that they don't move forward with entering their email address, as it begins to confuse the customer and trips them up, Every Single Time!!!
4 votes -
Custom Automated Marketing
Ability to create customized marketing campaigns based on Services, Products, and Staff.
Using filters and logic like the Blast Campaigns.
Also want the ability to send automated marketing based on events such as:
- Client Milestones
- Purchases (Memberships, Products)
- Post-Care Follow Up
- Membership Purchases
- Membership Renewals
- X Time passed with Unused Credits
- X Time passed with Unused Vouchers
- etc.
2 votes -
In "audiences", make it easy to locate clients who have bought gift cards
In "audiences", make it easy to locate clients who have bought gift cards for campaigns.
2 votes -
Change the gift section
When someone goes to buy a package .. i want there to be a 'buy as a gift' section where they can send it to someones email with a gift card and its a package with services... not just a $ amount gift card
2 votes -
price list
be able to see a master price list and staff pricing
2 votes -
Drip Membership
I’d like the ability to create a drip-style membership program where clients automatically receive different vouchers, perks, or rewards on specific months of their membership. For example, one month might include a voucher for service A, while another month could include a voucher for service B. The goal is to have these benefits distributed automatically based on a set schedule, rather than all at once.
3 votes -
Unopened messages need to be at the top
Unopened messages should be prioritized at the top. It's frustrating to scroll through a large number of messages just to find the ones that are still unread.
31 votes -
Change cancellation emails to be from the business name, NOT Boulevard!!
Patients or clients don't know what boulevard is, when a cancellation email is sent out it shows that it is from boulevard, not my business name. This needs to be changed so it looks like its coming from the correct place, the business name, so patients/clients can actually open the email and it can serve its purpose. This has been brought up before here but clearly nothing has changed.
6 votes -
Post-Appointment Messaging and Google Review Link
Allow businesses to customize post-appointment follow-up messaging and to link our review platform, like Google Reviews. Right now, the canned SMS/email only directs clients to rate their experience inside Boulevard. That does nothing to boost a business’s online presence.
I want to be able to insert my own google review link (or other platforms) and to customize my messaging to match our brand voice and marketing strategy.
Without this, Boulevard is limiting growth and keeping reviews locked in its own system instead of helping businesses build the visibility and reputation that actually drive new clients.
4 votes
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