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  1. There is no way to refund a service paid with a voucher. It's not uncommon for the front desk to make an error in ringing up a patient and if it's caught the next day there needs to be a way to undo it. We have varying redeemed voucher values and services. I cannot keep manually adjusting payroll outside of BLVD because this causes discrepancies between payroll and BLVD. It also can skew providers sales. BLVD needs to be able to account for every scenario that could occur with a transaction.

    3 votes

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  2. 1 vote

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  3. There are specific privilege settings/permissions for allowing users to adjust account credit and gift card balances but not for loyalty points. We need this! When you refund or void orders loyalty points don't get deducted so we need an easy way for our front desk to deduct themselves without having to give them access to the "manage" tab.

    5 votes

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  4. Ability to quick add product(s) at checkout in the event the product(s) was not added to inventory ahead of time.

    4 votes

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  5. Offer commission to receptionists if the business hits a certain sales goal each day. Example: if the business has over $1,000 in sales for the day the receptionist receives 1% commission

    2 votes

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  6. Upon arrival of a client that holds a multiple appointment, cell notification should state:

    all appointment times for that appointment

    (example: the stylist 1 appointment time and the stylist 2 appointment time.)

    2 votes

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  7. Gladly is a CX tool that would work as a CRM for clients. Being able to manage client lists and leave notes increases retention and client conversions into memberships

    2 votes

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  8. 2 votes

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  9. Reporting on worked (clocked in) vs scheduled for non-providers (i.e. reception, managers, staff, etc.)

    2 votes

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  10. 1 vote

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  11. 1 vote

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  12. 1 vote

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  13. it would be super helpful to not have to click into the "block" to read it fully

    25 votes

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  14. iPad only offers Check in option but if you tap "don't have an appointment," it tells you to see a staff member. We are planning on scaling our salon concept to multiple locations and it would help us automate our processes if it could instead lead the person to our online booking widget instead of telling the guest to see someone to help them out. It would act as a self-serve kiosk in a way and that would be amazing. It would essentially eliminate the need for an additional receptionist.

    2 votes

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  15. I would love the ability to see some of the sales data in a chart or graft. This is especially useful when comparing data over the years.

    18 votes

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  16. Applying clients' birthdays on the calendar for each month for easy Birthday communications/discounts/etc.

    33 votes

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  17. Please eliminate the cash draw from being opened when reprinting an old receipt.
    Reprinting can be done at (any time) and theft can occur.

    2 votes

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  18. 9 votes

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  19. Show all booking notifications on one page rather than having to scroll through the bell icon in the dashboard.

    2 votes

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  20. when stylists know they wont be in to cover their shift they should be able to edit their working hours and close their books. Also they should be able to open their own books without having to call the front desk

    2 votes

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