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  1. I would like my stylist to be able to add a day or change the time to their schedule on the app

    11 votes

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    Waitlisted  ·  1 comment  ·  Admin →
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  2. too many duplicate profiles created when clients write their email incorrectly. for example- gmail.co vs gmail.com

    8 votes

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  3. Business would like to see the appointment details in the SMS notifications when appointments are booked.

    1 vote

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  4. The Boulevard team is great and so helpful but anytime there are imports or beta reports created it's my username that's logged as who created it. This can be confusing to our team members, it would be nice to easily distinguish what was done by BLVD to get to the bottom of situations faster as needed.

    For example, when we need help with beta reports the BLVD team creates the reports and it looks like it's by me so no one thinks they have the authority or should delete the report. Also, I get confused because it looks like I've…

    1 vote

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  5. If I am searching for a particular date at one location and switch to anothere location, the date should stay the same, not always jump back today's date.. one can click the 'today' button for that.

    10 votes

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  6. Currently, dev teams can 'hard-wire' the custom booking flows as needed but this isn't scalable as any changes to the flow (adding, removing, or modifying services, add-ons, and modifiers) also requires continued dev assistance. This distinction through the API would allow our team more flexibility and autonomy over our custom flow

    1 vote

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  7. It would be great if there’s a way to show the online booking in the calendar with a different color or a distinct emoji. The reason for that is because the executives at the front desk are receiving appointments through phone calls and walk-in, for those who have knowledge of it, however for the ones that come through online booking there’s nothing that made them different from the rest.

    2 votes

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  8. Hello,
    When a client books for someone else like their spouse, sibling, or friend, and books the appt under their own name, it would be really nice o be able to switch the names/info without cancelling the appt. Cancelling is such a hassle when the guest is right in front of you and we need to make a quick change before they go back with their provider.

    We also like to keep notes on our guests for future reference on massage and skin care protocols, cannot link notes to the right profile if we cannot switch the names.

    thank you…

    93 votes

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    Waitlisted  ·  9 comments  ·  Admin →
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  9. would like to set scheduling parameters to the package instead of the services under the package.

    2 votes

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  10. We track membership sales by our front-of-house team because they receive commissions for selling memberships, but it would also be really useful to see which service provider a client saw most recently before their membership. Even though our service providers are not pushing memberships as much as our FOH, they have a huge impact on clients signing up for one because they provided the service the clients are signing up to come back for every month. This would be a useful tool for us in performance metrics for our team.

    2 votes

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  11. Marketing that tracks patients and customizes the messaging that they receive. Look at Zenoti's smart marketing.

    15 votes

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  12. Cyro is a service that some folks get done daily. While it is possible to remove the client as a whole from receiving text or email reminds, it would be great to limit according to services

    Ex: cyro appointments do not require reminders but facials do

    3 votes

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  13. Have client notes show up with the newest notes first not the oldest notes so that we don't have to scroll through years of notes to find the most up to date

    18 votes

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  14. Have one time discount codes that are personalized and sent with Birthday marketing messages. This prevents abuse by using them more than once, and provides us something to share with our guests for their Birthday.

    22 votes

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  15. 10 votes

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  16. Allow us to input more employee information such as address, birthday, work anniversary, etc with reminders enabled.

    5 votes

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  17. Customer (Mane Techniques Hair Company LLC) wants to be able to track the vouchers that are about to expire to alert customers that they need to use the voucher before it expires. Going through each client profile for this info is not time effective. They also want to be able to track the amount of money the business can lose if the vouchers are not being used by clients.

    5 votes

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  18. For instance a stylist sees 100 clients and 32 purchased retail it would be 32%. I know on reports it shows #guests with product, but a % would be nicer for KPI tracking so we don’t have to do the math. The % guests purchasing retail, units sold, and retail $$$ would be nice for staff performance also.

    5 votes

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  19. Ability for location managers to create offer codes that would only apply to the location(s) they are assigned.

    4 votes

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  20. I believe it would be useful for all to be able to see the count of the statuses (stati? lol) of the memberships. How many are past due, paused, active, closed etc

    4 votes

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