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  1. Message clients through the mobile app!!!

    204 votes
    Waitlisted  ·  37 comments  ·  Admin →
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  2. We are an IV hydration and wellness center so it would be nice if vital signs were able to be put in automatically. Height and weight with BMI calculation is important because we also do medical weightloss. This is very important to have the BMI calculated for us.

    4 votes
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  3. 8 votes
    Waitlisted  ·  2 comments  ·  Admin →
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  4. Most of our staff uses the professional app in daily activity. We do not have a "front desk" so the staff has to walk to the back of the building to the computer to check clients out, wasting precious minutes of their day to stay on time. If the duo was professional app compatible, they could do that at their station from their personal device.

    4 votes
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  5. Appointment times should not adjust themselves when adding items- such as bar items. Appt times should only adjust if manually adjusted, as when this happens it messes up all merged items/appt times associated with the guest's service.

    3 votes
    1 comment  ·  Admin →
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  6. We'd love the ability to create different referral program campaigns instead of the preset "Give X, get X%".

    An example is based on the number of referred clients, i.e., "Refer three, get it for free" - so once 3 clients come in through a referral, the referrer gets their reward.

    Thanks!

    3 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  7. It would be awesome if there was a separate messenger app just for messages. There could be a team group tab where it would be a group message and then you can also text clients (an option to unread messages would be great too!)

    12 votes
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  8. 4 votes
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  9. The iOS update shows resources on the calendar. The resources show up any time that "is working" is chosen for staff, even if you don't choose any resources to show. The resources should only be enabled if you choose them or choose "is working" from the "all" menu.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  10. Can we update the cancellation dashboard so it’s not restricted to a single date view? Right now, it defaults to one specific day, and I have to click through each date individually. Ideally, I’d like it to support multiple pages that allow users to continuously go back in time—almost like an infinite scroll or paginated history.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  11. Send pictures in messages, please!

    3 votes
    Waitlisted  ·  1 comment  ·  Admin →
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  12. RegenMD would like all clients to see membership agreements in the client portal regardless of them having "agreed" during checkout or not. Regen does virtual sales (not online or via the Duo) so needs the ability to have clients agree virtually as well.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  13. It would be nice if when a patient checked in for their service, an add-on menu popped up for them to select at check-in! SImilar to how it does online

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  14. It would be so great to have th message window open while looking at the calendar so we don't have to close the messages, go look at the calendar, jot the dates down, and go back to messaging a client.

    7 votes
    1 comment  ·  Admin →
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  15. Restriction to ensure a location's automated campaign does not get sent to a client whose membership is not with the sending location.

    2 votes
    Waitlisted  ·  0 comments  ·  Admin →
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  16. ability to upgrade service at checkout (book with a single tan, but check out with an upsold package and apply one session of the package to the appointment)

    2 votes
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  17. 2 votes
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  18. The ease of ePrescribing from a patient appointment is invaluable. It is a separate membership / subscription, but connecting the medication to the patient / visit provides a more complete record.

    2 votes
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  19. Please add a first-time client email to the automated campaigns. I would like the ability to automate sending a welcome email. I want to let them know about our other services and ask for their feedback.

    3 votes
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  20. We would like a way to have reports emailed / sent on a specific schedule.

    3 votes
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