6508 results found
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TIP Feature on certain services
There are some high ticket items that we do not want to add a tip feature (injectables no tip but facials yes tip) but there is no way of limiting this feature per service
3 votes -
Adjusting pre paid units
An owner or admin of the account should have full access to their MR system in voiding credits or changing credits. SO often patients pre pay for syringes of filler and change what filler they want but they cant use their credit appropriately and i cant void their banked units. Or they pre pay for sculptra and choose radiesse etc. We need a way to be able to adjust product units that are banked!
2 votes -
Excluding Tax from normally taxable transactions
During the checkout process would like to be able to exclude tax from normally taxable transactions. Some clients ask to ship their product out of state. In that case I do not collect tax. Work around is telling to create a duplicate nontaxable product, but it messes up the inventory and is not feasible
4 votes -
Email notification when a membership goes past due
Option for a business location to receive a notification when a membership goes past due or to be cc'd on the failed payment email sent to the client.
3 votes -
Sorting of Reports by Creation Date or Creator Name
Ability to sort Reports by 'created on' date or 'created by'
3 votes -
Include timeclock hours on staff performance
My state just passed a bill requiring sick time pay and all commissioned stylist have to start clocking in and out to track hours worked. Hours Worked is not always equivalent to Hours Booked. Can this category be added to the staff performance report?
The Dept of Labor requires that commissions paid be equivalent to at least minimum wage, so this is an important report to have!2 votes -
add client accomodations in their profile
The option to add client accomodations in the accomodations tab in a clients profile would be very beneficial to help regulate incorrect bookings.
2 votes -
Add a function to the waitlist that insterts a requested waitlist appointment into the schedule, in a specific color block
Add a function to the waitlist that insterts a requested waitlist appointment into the schedule, in a specific color block so the the business is aware of a potential appointment time that could be filled.
2 votes -
Chart Photo
Be able to use a previous gallery photo in a current chart. We do not always get day of photos of patients and need to be able to use old photos in the gallery for a current chart. Right now, we have to screenshot the old photo and upload it as new. We end up having the same photo in the patient's gallery over and over.
14 votes -
Delay check in icon until client forms are completed
preventing providers from taking clients back prior to receiving required documents for service
4 votes -
Deposits should not be taken for customers with a membership/package
Details:
Currently, clients are prompted to pay a deposit at the time of online booking—even if they’ve already purchased a prepaid membership or package that covers the service. This can lead to confusion, duplicate payments, and a poor booking experience.Requested Behavior:
If a client has a valid prepaid package or membership that applies to the service being booked, the system should automatically recognize this and waive the deposit requirement during online checkout.2 votes -
Be able to see which staff members make changes to appointments.
If there's someone who reschedules the appointment or adds a note to the appointment, it would be good to see who made that change or added the note.
4 votes -
first time client welcome email
Please add a first-time client email to the automated campaigns. I would like the ability to automate sending a welcome email. I want to let them know about our other services and ask for their feedback.
5 votes -
Be able to set a default view in the calendar according to individual preference
I would love to be able to set a default calendar view. It is very time consuming that whenever we refresh or log in the calendar view switches. It will just decide this time it is going to show 1 day, 1 team member and all the resources. For instance, I personally like to see a full week at a time so every time I go to the calendar, I have to toggle off all the resources and toggle on the staff and then choose the week view. I would like to be able to set it the way I…
8 votes -
appointment history time stamp
Add time stamps to appointment history. ie: what time the previous appointments were scheduled for.
2 votes -
Have gratuity option even if the ct is using their account credit for payment.
having gratuity option even if the ct is using their account credit for payment.
3 votes -
Change the female request tag
The female request tag should be a different color, preferably pink since its universally recognized as a "girl" color and would make it easier to read since we work in a fast paced environment and every second counts. We have to keep going into the service to read whether its male or female request when the color change would be read without having to even click on the appt.
2 votes -
Product Usage Service Charge
Need to have the option for the Business Service Charge to calculate based on Product Usage Cost. We want to see the cost of the product deduct from the service price and have commission calculate off of that sub-total.
Example- Botox is $15/unit and want $6.32/unit to be removed and have commission calculate off of that subtotal.
10 units at $15 = $150.00 minus 10 units at $6.32 = $86.80 (the service subtotal that commission will calculate off of)
2 votes -
voucher
Proposal: Strategic Annual Voucher Incentive for Package Purchases
To enhance the value proposition of our packaged service offerings while maintaining sustainable profitability, we propose implementing a discretionary annual voucher benefit for qualifying package customers.Key Features:
Annual (Not Monthly) Benefit:
Customers purchasing eligible packages may receive one (1) complimentary voucher per calendar year, redeemable for a secondary service of specified value.
Optional Flexibility: Depending on customer tier or promotional periods, a second voucher may be offered at the company’s discretion, strictly capped at twice yearly.
Strategic Value:
This approach incentivizes larger upfront commitments without recurring monthly discounts, preserving revenue stability.
…
1 vote -
Photos uploaded to gallery by treatment/date
uploading photos in an organized way so that we can click gallery and see what treatment/date each photo is from without having to change each photo manually.
2 votes
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