7523 results found
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Events or Ticket sales
I have had difficulty setting up an Event that i need clients to sign up for. I have had to use another platform and then encored cost. Maybe I am unaware how to do, but thus far have not been able to do this.
1 vote -
Refund order should show whether commission was clawed back or not
When looking at a refund for an order, there is no indication for whether commission was clawed back or not. It would be ideal to have that on the refund and not have to look at the detailed commission report.
1 vote -
Why are there so many disputes in Boulevard?
I used to never get any disputes with my other credit card machines, Elavon. Im a little shock by the amount I have lost and dealt with on actual customers. I want to see if anyone else is seeing an up tick from Boulevard to their previous companies and why.
2 votes -
Ability to link vouchers to a different membership
Ability to re-associate vouchers with a membership (original or new) so vouchers follow the expiration rules or benefits of the new membership.
1 vote -
auto export reports
Create an option for a custom package. For example, if we run a BOGO laser hair removal package, we would need to make a package for every single area (underarms, bikini etc) and then change them monthly. Can we please have a custom package option where we can load vouchers, discounts etc all at once to check them out with?
1 vote -
filter records reports by active/inactive
when looking at service/product catalog or staff members, inactive profiles are unnecessary so a filer would be helpful. Not all records reports have an "active" column so it isn't always actually even clear what is active or not.
1 vote -
Updating provider on past sale changing report
Updating a past product / package sale for example will move the sale in reporting from the date of sale to the date it was updated for said provider.
This essentially invalidates past iterations of said report and can cause issues with accounting. We would like an option to turn this behavior off or an offering of a solution.
1 vote -
Cancellation follow up option
Could we add a feature to the cancellation tab that allows for direct follow-up with the client? It would be helpful if this also reflects the client's response or status change, so we can track engagement and offer rescheduling opportunities in a streamlined way.
6 votes -
It would be so helpful to be able to be able to open up an order from the detailed line item summary!!!
It would be so helpful to be able to be able to open up an order from the detailed line item summary!!!
2 votes -
Checking out clients via other things than Boulevard
Some stylists don't charge over Boulevard, so if there was a way to close out a clients appointment so it grays out so we know its been paid and taken care of instead of it staying the same color.
2 votes -
Add client after sale closes
If you create a client from the checkout window and do not click "Save Client" before processing the payment the system does not save the client (Even if you click "Save Client" on the following screen (Where you can print a receipt)).
This can leave an order without a client even when you intended to add a client and in fact clicked "Save Client"
Being able to add a client to an order that doesn't have a client assigned would fix this issue. Making a permission level for this would prevent fraudulently assigning clients for loyalty purposes.
4 votes -
4 votes
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Forms/Charts overall enhancement
Please allow us to categorize forms/charts.
Charts are the entire contents of a patient record. What you are calling a "Chart" should more correctly be called a "Note" or "Chart Note" or "Chart Document".
Text fields should allow either HTML like what we can enter in fields that allow markdown, or at least allow macros where we can use short keystrokes that replace text in the note field. At least allow today's date to be coded in a text field like {{currentdate}}. When patients sign the document, does it come with a date/time stamp? Why not show that on the…
18 votes -
The Duo Blue Tooth credit card reader loses connection sometimes. Please support USB-C connect to iPad and DUO APP.
Support a device like this https://www.magtek.com/product/idynamo-5 USB-C credit card reader that works with the DUO App on an iPAD. We follow all of the best practices such as keeping the iPAD on all of the time, firmware updates to the DUO, and DUO app updates. We still have issues time to time with the BlueTooth card reader and creates a very bad customer check out experience. Thank you.
2 votes -
Rebooking Clients from their History
I've noticed when you try to rebook a client from their service history, their service provider (stylist/colorist) disappears from the calendar. It would make the most sense that the client's stylist/colorist's schedule would be the only one to appear or at the very least remain visible on the calendar. When this happens, I'm then having to manually pull the stylist name and schedule up in order to book the client.
2 votes -
Duration massage
Would love to have the ability for duration options for online booking. (Example: 30, 60, 90 minute massage.)
2 votes -
Filter out appointments "completed" as a no-show
If you charge clients a no-show fee in Blvd, it counts towards your service and appointment count in all reporting. This provides an inaccurate count of actual completed appointments. Blvd should have these fully separate, or have the ability to filter them out. No-show charges ideally would function more like a product sale.
2 votes -
REMOVE PRODUCT COMPLETELY FROM INVENTORY
I know we can grey out a product by dis-enabling but I would LOVE to really clean out our inventory by removing products completely, especially because we have duplicates made on accident.
3 votes -
Client History
Our old program had the client history tab - all history listed by date, everything in previous appts and purchases in one view without having to open the previous ticket.
Makes it easier to see right away any products or services client had easily.5 votes -
Reporting on whether membership cancellation was initiated in store or online via client portal
It would be valuable to understand the volume of cancellations by channel - manually by a glowbar team member or online by the client via the client portal
1 vote
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