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6542 results found

  1. Allow the cancellation of one appointment in a group of linked appointments

    When a client is coming in for multiple appointments in a single day and those appointments are linked.. if they decide to cancel one single service, the system cancels all of the appointments that were linked together instead of allowing you to cancel just one of the services in the group.

    2 votes
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  2. Add "New Sale" button on Calendar page for a quick walk in retail sale

    Often time we are on the calendar page supervising the schedule. For a swift and quick random walk in or forgot to also purchase can just stay on the calendar page and have a button to check out a random purchase that didnt have an appointment.

    3 votes
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  3. Ask client for gratuity before asking to tap/swipe/insert card on Duo app

    1 vote
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  4. "No appointments available" for request through online booking is extremely explicit.

    I find that when potential/existing clients see this they believe either that there are absolutely no appts available that day or believe that the requested staff is fully booked on a day they are not even scheduled.

    It would be better to let them know that there are other service providers available on that date to attempt to retain the potential booking and not be worded so absolute that there is no hope to get an appointment on the selected date.

    Additionally the flow implicitly causes the client to assume that the service provider was or is fully booked on…

    5 votes
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  5. Review of Marketing Billing & Effectiveness & Metrics

    I'm all for paying for the marketing expenses, and love the idea of the marketing suite. However, I believe the billing system is unfair. It's set at $2 for each email SENT.

    At one point, two of my daughters and my sister received services. I only levied a $30 product fee on my sister, and I didn't charge my daughters. However, I was billed for marketing emails sent to them, even though they never opened or read the emails.

    I only know this because I was curious of the marketing metrics and had to reach out to Boulevard to obtain…

    4 votes
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  6. Service alerts such as outages or feature issues with Boulevard as push notifications in professional app

    Often alerts are business critical and the only way to see them is on dashboard. Staff that do not normally use dashboard do not see these alerts and it may be crucial that they are aware of the temporary issues despite not being in front of dashboard (or if someone dismissed the alert). Having these mission critical alerts go out to all service providers could mean the difference between disconnected massive confusion and collective working around.

    2 votes
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  7. Slack integration for blvd help chat

    This would be instrumental in helping businesses that have staff all over the place work together alongside Blvd in-house support. I'm thinking that the Blvd helpchat (bot or person) can communicate with the slack channels for Blvd businesses. Advantages include, does not require full instance of dashboard to ask for help, can have group chats and bring other staff in so that multiple operators can get the solutions from Helpchat without having to copy/paste and screenshot things to each other, provides service providers who never use dashboard to get a way to seek assistance on using features.

    1 vote
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  8. Disable credit card offset for client for the booking deposit fee

    Clients should not have to pay the credit card offset % for the booking deposit fee when booking. It is not right because they haven't filled out the forms yet, so they do not know what the fee is and cannot consent to it. This is a legal problem for states like CA. But I would still like to keep a deposit and have the offset charge for the service at checkout, so please disable it only for the booking deposits.

    3 votes
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  9. Enable Membership Transfers so Clients can pay for other Clients' membership charges

    In the event someone else wants to pay for another person's membership. It could be transferred to the client's account without saving the membership holder's card info on the client account.

    3 votes
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  10. Marketing Templates

    The business would like a better/ wider range of templates to choose from for Automated and One-time blast marketing emails.

    16 votes
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  11. Unlocking invoice & inventory

    Give permissions to certain staff members to unlock an invoice and edit inventory incase the wrong product was pulled so the correct information matches charting/invoice

    3 votes
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  12. Revise Email Receipt so Request for Review is visible within a mobile screen

    I agree with others that we should have the option to text the receipt but more importantly that the prompt to leave a review should be visible within their mobile screen. Clients see that it is simply a receipt and do not scroll to the bottom to see that they are being asked to leave a review. We would greatly appreciate this so we do not have to keep verbally giving these instructions and come across as desperate for reviews!

    3 votes
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  13. Include 50% charge policy in automated texts

    We would love the automated texts to include the 50% charge policy, so when they are charged they aren't blind sided by it.

    23 votes
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  14. giftcard with Expire dates

    Let us have to option to add an expiration date to our gift cards. We do gift card specials sometimes but we like to run them to be used by a certain date

    3 votes
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  15. Forms/Charts Data Migration

    Data migration

    3 votes
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  16. Disable online cancellations

    Ability to turn off online booking cancellations.

    11 votes
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  17. Change appointment tile color in Front Desk tab for each appointment stage

    It'd be great if the appointment tiles in the Front Desk view changed colors depending where the client is in their appointment process so that receptionists can easily identify what stage the client is in.

    2 votes
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  18. Highlight Employee Vacation on Schedule

    Highlight Employee Vacation on Schedule.

    I need the ability to mark what days employees have requested off on the schedule so I know I have approved their time off. In addition it would be great to have sick days or holidays. Color-coding would be ideal for each indication so that when I look at the schedule, I know where everyone was that day.

    6 votes
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  19. Adding new product, adjust quantities desired in stock

    Please make adding a new product more streamlined to do everything on the first screen. Our inventory has been wrong due to "quantities desired in stock" being a sepate screen with no prompting to adjust. It automatically sets it as 0 so when we run out of the new product, it doesn't show up as "out of or low stock"!

    5 votes
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  20. Packages at checkout

    All packages need to show up at checkout. For ex, if a client has a gorgeous glow package, but wants a rapid, the gorgeous glow doesn't show up. It would be helpful to see all packages.

    6 votes
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