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  1. Reporting shown in graphs and pie charts. Comparison bar charts that compare service sales from current to the past 2 years. Also, membership comparison charts on a year to year basis. A Pie chart with the different services sold and customized dates. They are so much easier to read at a quick glance!

    11 votes

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    Waitlisted  ·  2 comments  ·  Admin →
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  2. It would be nice to be able to run a staff performance report that had the staff's commission in the report so you can figure out the profit per staff member.

    5 votes

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  3. Ability to track User activity and behavior in the dashboard (i.e. logins, adjustments, etc.)

    13 votes

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  4. When you select a client to book, provide multiple different services from multiple past appointments to appear under “Rebook a previous service".

    7 votes

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  5. Hello, the new update has some issues. When we are trying to update/add a service to an appt (for example an add-on service) it makes you cancel the entire appt and start over. This takes more time and is not as simple as it was before.

    2 votes

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  6. A search bar for the Suppliers section would allow quick and easy access to Supplier information, especially for businesses who have high eCommerce / retail volume.

    Other businesses may choose to use this section as an 'address book' / rolodex for storing other partner information who may not explicitly be retail-related.

    1 vote

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  7. Create an auto-apply rule or toggle option that can be 1 click to apply to all offers. For example, offer codes should not be applied to anything in the Add on category. Once we update that in 1 offer, we'd like to be able to apply to all other offers in 1 click

    1 vote

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  8. 92 votes

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    Waitlisted  ·  14 comments  ·  Admin →
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  9. I have another service that is a text svc (numa) that you can connect to the Google chat. I am sure you could do the same to blvd. It would be great to have those folks under one hub. We currently have the google chat turned off as it is just one more thing to monitor, but if it went directly to our dash that would be fantastic.

    1 vote

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  10. 1- Customize receipts to have automated options to include instructions, package/service details such as expiration dates, cancellation policies and 2- Easily be able to submit all these automated options and details to all appointments.

    3 votes

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  11. The business would like the ability to disable the emails that are being sent to the business when an appointment is cancelled.

    10 votes

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  12. The change in Duo payment flow completely caught us off guard and confused us and our clients for the first few checkouts. It turns out the update was announced in the changelog the day before, but the changelog is decently hidden and you have to be looking for changes to find it.

    It is possible to show the pop ups as we were bombarded for a week with the Quickbooks integration announcement.

    Can we have a similar pop up for any changes that directly impact daily operations like changing the checkout flow?

    5 votes

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  13. Phone numbers are unique to every customer, so it should be used as a unique identifier and so should be a required field. We get very confused when we see 2 "John Smith" and not know who is who. In fact, we need phone numbers more than we need last names, as last name requirements tend to slow us down when making a new customer profile (especially if the last names are foreign and very long), if we just had their first name and their phone numbers, that should be enough to create a client profile.

    4 votes

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  14. We know that when keying in a credit card number for sale, the duo requires a customer signature on the iPad. We would like to request this signature for every purchase, including tap/dip/swipe. We would also like access to the signature to provide as evidence in the case of a chargeback.

    6 votes

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  15. Have the ability to automatically split tips in the checkout window or at the end of employee's shifts.

    9 votes

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  16. 20 votes

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  17. being able to separate the restrictions of viewing the dashboard only in the business and having no restrictions with the Professional app.

    2 votes

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  18. Report to track employee activity within the system

    EX: Employee Amy booked Y appt on date/time, deleted appt on date/time, modified appointment on date/time, open client A chart on date/time.

    7 votes

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  19. I'd love the option to still offer group appointments for online booking, but only for groups of 2-3.

    Right now we will sometimes get larger groups 4/5/6+ booking online which not only gets complicated, but we also have a separate process internally for larger groups.

    5 votes

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  20. 17 votes

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