5253 results found
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Checking out total on the Ipad does not reflect other payments into the total owed
Upon checking out the Total balance shows up and does not reflect other forms of payment already added to the total , Can the "other" payments added first reflect ahead and show the new total to be charged to the client when they are reviewing payment confirmation charge. The total is misleading for patients when agreeing to the payment charge.
6 votes -
allow text conversations to be pinned to the top of messaging
it can be hard to manage a sea of text messages, sometimes there are clients/staff we want to keep an eye on and pin to the top of the messaging page :)
5 votes -
Count up employee hours so we are not manually counting them.
Instead of having to manually count up hours each day and add them all up the system should count up the hours and give us a total to be able to easily and efficiently do payroll.
1 vote -
Deactivate brand
Deactivate or archive an entire brand instead of having to click each individual product
4 votes -
incomplete notes- provider
We are a soap notes required biz.
We are having issues with soap notes compliance and there is no easy way to sort who is leaving them and who is not. We need an indicator of incomplete forms-either on the providers profile or on the client. Right now reception has to go through all the day before and send out mean emails. Yes people should just do them, but the human brain is silly.4 votes -
Make it more provider friendly
For medical aesthetics, we want to see a quick snapshot of the appointments when we open the patient profile. I want to see the picture above the appointment, the treatment performed what was injected, or how many units were injected under the picture. Also, the provider can open the invoice attached to the appointment to see what was charged. It needs to be more aesthetic medical spa friendly
3 votes -
"Pattern of Behavior" Alert
Alerts if client/patient has a history of no-shows or cancels often.
Ex. When we're choosing a reason, client canceled, client no-showed, if we're choosing the reason, if the system could recognize that as: "Hey, history of no -shows or one no -show", it would help prepare for that appointment.
4 votes -
Boulevard AI
We are switching from Mindbody which has an AI feature built in which we have used tremendously. The AI answers missed calls via text scheduling, rescheduling, or answering questions. It can be built into the practice website to have an extra scheduling option. This feature schedules appointments totally of $5,000+ for us each month when we are closed or on another line with a client.
5 votes -
DUO checkout flow: Always show full total and details
Idea: With the new checkout flow, the total is doesn't always show on the iPad when clients are using different forms of payment (card + account credit, or card + gift cards). Show all line items and total
Feedback: Are there any plans to update it again to show the actual charge? This is becoming a consistent issue with our clients unfortunately. We have been accused of over charging serval guests because the Boulevard Duo is not reflecting the actual charge
14 votes -
edit verbiage for client to patient
Need the ability to change 'client' in the dashboard to reflect as 'patient'
3 votes -
auto save forms/charts as they are being completed
Auto save would help service providers maintain their progress as they complete charts without having to actively save draft and go back into the chart to continue.
4 votes -
Add required fields to the booking widget
It would be great to add date of birth and address as a required field in the booking process online.
3 votes -
Check in and checkout times added to appointment
Would be super helpful if you could add the times the client checked in for their appointment and what time the appointment was checked out in the appointment details for easy visibility.
5 votes -
loyalty points on no shows and late cancels
When charging for no shows or late cancels those transactions should NOT count toward loyalty points!
4 votes -
Add Referral Sources within the Booking Process
The business wants to enter the referral source at the time you are searching for availability. SO right before you would click View Times or Select Time on Calendar. They would like an option within that part of the pop up.
4 votes -
2 votes
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Fixed Date Range for Consent Forms
As a medical practice - it can allow the patient to edit the date at which consents are signed. It should be time stamped for legal reasons and should not be editable.
3 votes -
Being able to see email analytics indefinitely after a marketing email as been sent.
Being able to see email analytics indefinitely after a marketing email as been sent.
3 votes -
3 votes
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2 votes
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