Messages on BLVD App w/ Notifications
I know the the Messages is getting a much needed overhaul (thank you). We really need to be able to see/respond to these messages via the mobile app. Thank you.
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Kendra Lay commented
As the owner, I text clients or even potential new staff members from my phone all of the time with our current system (I just switched to Blvd). It's very important to be able to see and respond and send text messages in the app.
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April Walker commented
Phorest has this. The chat feature allowed stylists to communicate with their guests without having to share their own phone number. It also was visible to everyone, so there's no concern for any unprofessional conduct. It seems to me the stylist can't even see the guest's number, just has the ability to message them. It's also critical to be able to see messages that come through canceling an appt on a day we're not in salon. It's very frustrating to see a message on Tues when we get in that was sent on Sunday canceling a Tues appt. They have obliged to our cancelation policy, but we don't get the message in time.