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  1. Invoices!!!

    514 votes
    Waitlisted  ·  75 comments  ·  Ideas Hub  ·  Admin →
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    John Buckles commented  · 

    Agreed!

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    John Buckles commented  · 

    We are all facing the same dilemma it appears... we are having to go back to using Square when we choose to bill (accounts receivable) a particular client and they want an invoice sent for payment.

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    John Buckles commented  · 

    It is strange that BLVD, which services numerous other industries where invoicing/open accounts and on-line processing of web based payments, has ignored that function inside BLVD for this industry.

    I understand there are paperwork arounds, and integration of other web based payment portals that can be 'made to work', but the reason we went with BLVD was for total integration in one platform. Not that we can integrate/link other systems to patch holes!

    My question to all of you is, how do we put a thumbtack under BLVD management to implement this coding??? I have not had the time to investigate their management structure or understand their decision making process... they are very professional and responsive otherwise... just blind, at the moment, to this essential aspect of our industry... which they need to have to retain future new customers (especially as new organizations get wind of this missing in BLVD)... and to keep/retain those of us that have already taken on BLVD.

    Thoughts, ideas... anyone?

    John F. Buckles
    COO- The Malta Group, Inc. dba: Embody Regenerative Aesthetics / Embody SKIN Care & MED Spa

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    John Buckles commented  · 

    Hmmmm.... this is a BIG outage for us, found this 'UserVoice' Forum and under 'Invoices!!!' it appeared the first post was by "Marisa DuBose shared this idea · Dec 5, 2024".... however going back through all the post it started May 2020!!!

    Seriously five (5) years of people asking for this and it is still not available?!?!?

    What is the real backstory on why BLVD does not offer this????

    John Buckles supported this idea  · 
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    John Buckles commented  · 

    We too are new to BLVD... love it but this is a major outage for us and we missed it before moving over. We need a work around now, and a first class solution sooner than later.

    We have patients who forget their wallet... and we want to invoice and let them pay at home. We have others who order products over the phone with us and want to be invoiced and pay so they can send their friend in to pick it up. Taking their card over the phone is not a good option... a) risk of others hearing the info, it being written down and found in the trash b) does not seem 1st class / professional in today's world. We don't want or need an online store. Just the ability to set up an order, invoice for it and get paid by the customer at their convenience.

    We are looking into a short term work around using the 'booking deposit' in BLVD... so that shows BLVD can take payments online, just not create and invoice, email it and then get paid. The patient would have to select the service/product and we would have to have it coded as requiring 100% deposit... but that is cryptic at best.

    BLVD is by far the Cadillac of systems, but Vagaro (we switched from) which is like a Swatch Car if you will, and is not at all focused on this industry, DOES IT... sure they don't do much else.... but come on BLVD this is NECESSARY for this industry.