Send patients a customized & itemized invoice with a "pay now" option via text/email. This gives patients not only a visual breakdown of what they're purchasing (like a receipt) but gives them to option to pay for it when "they're ready" (invoice preferably expires within 24 hours to give urgency without pressure). This also allows patients to enter in their own card information themselves (like making an online purchase) instead of us calling them and asking to collect payment. This method was used by LaserAway via Square & was very beneficial with closing sales. This completely eliminated the "pushy" & "bill collector" approach.
Send patients a customized & itemized invoice with a "pay now" option via text/email. This gives patients not only a visual breakdown of what they're purchasing (like a receipt) but gives them to option to pay for it when "they're ready" (invoice preferably expires within 24 hours to give urgency without pressure). This also allows patients to enter in their own card information themselves (like making an online purchase) instead of us calling them and asking to collect payment. This method was used by LaserAway via Square & was very beneficial with closing sales. This completely eliminated the "pushy" & "bill collector" approach.