Settings and activity
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364 votes
Ashley Hayward
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440 votesAshley Hayward
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421 votesAshley Hayward
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773 votesAshley Hayward
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45 votes
An error occurred while saving the comment Ashley Hayward
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305 votesAshley Hayward
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36 votesAshley Hayward
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20 votesAshley Hayward
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155 votes
An error occurred while saving the comment Ashley Hayward
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When a customer asks to be added to the waitlist for a specific service/ provider/ etc, they should be automatically notified if those criteria are met and the provider is available. That way, the client knows as soon as the appointment opens up and they have the best possible chance of booking online. The current system is no more helpful than me having a bunch of post-it notes on my desk to remind me to check in with each client if their requests are available in a given day. As a very busy shop location, it is impossible for me to provide this instant service to clients.
Ashley Hayward
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92 votesAshley Hayward
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11 votesAshley Hayward
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239 votesAshley Hayward
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498 votesAshley Hayward
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In our old booking system, it was an option to move or to adjust the duration of a completed (checked out) appointment. This was great in the cases where someone paid but we wanted to ensure the books were open for clients to book without having to remember to edit the appointment before checkout. It is very clunky in the current system when you have to edit appointments, especially if you are trying to do so during/ before the checkout is completed. If the ability to drag the edges of the appointment to set duration (as someone else suggested), AS WELL AS the option to still move the appointment up or down as needed, this would be ideal. Sometimes it is necessary and allows clients to still see the books as open, when otherwise they would be leaving the stylist with a gap in bookings. Also this does not change any "important" information on the appointment history, just allows reception to better manage bookings for the day.