Settings and activity

48 results found

  1. 2 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  2. 4 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  3. 7 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  4. 41 votes
    In Progress  ·  2 comments  ·  General  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Rei Young commented  · 

    Agreed. We are having the same issues with our Duo. We've been instructed to leave unplugged for half the day which doesn't seem to help.

    Rei Young supported this idea  · 
  5. 8 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  6. 564 votes
    Waitlisted  ·  53 comments  ·  General  ·  Admin →
    How important is this to you?
    An error occurred while saving the comment
    Rei Young commented  · 

    The way the “Confirm Total” screen and the last “Paid” screens are presented is causing confusion at check out.

    The Confirm Total Screen shows the Discounts, Offers, Other Payments (in our case as a Medspa these are our Alle/Aspire Rewards payments and CareCredit payments) and the Total which is the remaining total the patient will pay by credit card in the next step.

    Once they insert their credit card the final screen shows the Total Amount paid (this includes the Other Payments mentioned above). So, invariably, the patient is confused and asks, “why am I paying so much, I thought I was paying the Confirm Total screen amount.” We have to tell them not to worry and that their credit card was properly charged the amount on the previous Confirm Total screen.

    On the very last Paid screen it would be helpful to clarify the total paid vs the total paid by credit card. Thank you very much.

    Rei Young supported this idea  · 
    An error occurred while saving the comment
    Rei Young commented  · 

    Yes. Please update this feature. The way the “Confirm Total”l screen and the last “Amount Paid” screen are presented is causing confusion at check out.

    The Confirm Total Screen shows the Discounts, Offers, Other Payments (in our case as a Medspa these are our Alle/Aspire Rewards payments and CareCredit payments) and then the Total which is the remaining total the patient will pay by credit card in the next step.

    Once they insert their credit card the final screen shows the Total Amount paid (this includes the Other Payments mentioned above). So, invariably, the patient is confused and asks, “why am I paying so much, I thought I was paying the Confirm Total screen amount.” We have to tell them not to worry and that their credit card was properly charged the amount on the previous Confirm Total screen.

    On the very last Paid screen it would be helpful to clarify the total paid vs the total paid by credit card. Thank you very much.

  7. 117 votes
    Waitlisted  ·  10 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  8. 207 votes
    Waitlisted  ·  7 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  9. 798 votes
    Waitlisted  ·  61 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  10. 723 votes
    Waitlisted  ·  39 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  11. 119 votes
    15 comments  ·  General  ·  Admin →
    How important is this to you?

    Hey folks! Today we released a related feature: the schedule view.


    Accessible from either the Front Desk or Calendar views, you can select "Schedule" to view a list of any day's appointments and filter that list by the form's status. This will make it easier to see when staff or clients complete a form or chart, or who still has items outstanding. Learn more here, and we hope you enjoy!

    Rei Young supported this idea  · 
  12. 8 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  13. 15 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  14. 22 votes
    0 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  15. 58 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  16. 53 votes
    Waitlisted  ·  2 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  17. 48 votes
    Waitlisted  ·  0 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  18. 123 votes
    Waitlisted  ·  8 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  19. 319 votes
    Waitlisted  ·  10 comments  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  · 
  20. 37 votes
    1 comment  ·  General  ·  Admin →
    How important is this to you?
    Rei Young supported this idea  ·