Settings and activity
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17 votes
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Michelle Tinajero
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An error occurred while saving the comment Michelle Tinajero
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Hello Blvd, Not pleased with the Voucher update. The receipt is very confusing to read for our clients. I need to explain how to read the receipt. Which was a surprise to read at first for me too, until Blvd chat helped me understand the breakdown.
It does not help with our accounting, the Reports on the daily summaries includes the voucher amount taken in for the day. So we need to manually subtract the voucher amount from our total received because we already have collected that amount when the client/s had purchased their series or membership before they came in for their service. It is a double collection in our reports if we don't subtract the vouchers.
The Reports and Summaries part is definitely the hardest part to calculate for our records, because it shows we collect more money than we made for the day and there is no way but manually to subtract the vouchers from total earned.
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381 votesMichelle Tinajero
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These added updates to the vouchers (which are our Prepaid Series and Prepaid Memberships) has been frustrating, even our account has issues with daily summaries. This is a consent issue, and I have just come to realize when a client leaves a deposit for a service for example; on 12/21 and checks out on 1/02, it does not come up on the sales order list for the day of 1/02, you would need to find the clients name and see when they made the deposit and there you will see the completed check out on the 12/21 sales list, though client completed the appointment on 1/02. I don't know who made this algorithm or even suggested it , but it does not work for us. Still find it frustrating and not useful.